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Well organized ferry boat service

Reliable ferry service al around Venice. Day tickets allow easy hop on hop off. Brings you to more... read more

Reviewed 13 July 2021
BrunoJ1328
,
Lisbon, Portugal
via mobile
Good to reach other islands, but also expensive and slow.

The Vaporetti enable you to visit other Island like Murano, San Michele (Cemetery), Burano or... read more

Reviewed 31 January 2021
romanshorner
,
Munich, Germany
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Reviewed 4 weeks ago

Just an absolutely terrible service and way to get around. Overcrowded and packed in like sardines which felt very unsafe, terrible attitude from staff (he literally slapped a woman's hand out of his way), clunky inefficient boats and an absolute rip off for the price. I was coming from Geneva where a daily pass for public transport on the trains, buses, trams and boats within the canton is cheaper than the price of a one stop journey in Venice. The price for the service in Venice is just absurd. We got on just to take a ride along the grand canal but there's nothing enjoyable about being on one of these boats, please avoid if you can. It was so unpleasant that on our last day we decided to walk the 3.4km journey back to the carpark rather than take another of these terrible journeys.

Date of experience: August 2021
Thank Rae951
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 July 2021 via mobile

Rude 4.2 caption - will never go with ACTV again

He insulted us and came to close to us

I hope such people will at some point face consequences

Date of experience: June 2021
Thank CIPV1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 July 2021 via mobile

Reliable ferry service al around Venice.
Day tickets allow easy hop on hop off.
Brings you to more remote places as well.

Date of experience: June 2021
Thank BrunoJ1328
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 July 2021 via mobile

Staff is terrible! I had to sit under the hot summer sun and basically just got yelled at because my mask was slipping off my nose! And then they stalk you on their security cameras to make sure you keep it on. Unacceptable to speak to people like this! Better off taking a normal water taxi next time.

Date of experience: June 2021
Thank vlortal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 March 2021 via mobile

Worse experience ever.

This company is awful. We were targeted as tourists and issue fines for violations that were unfounded. We got fined for not validating our tickets on their water bus service, even though we had just purchased them and had receipts as proof. The validation machine was out of order at the time of boarding and all the locals just walked on, so we followed. The officers were rude, obnoxious and didn't speak English and after they had issued us with fines, just sat down and didn't check anybody else's tickets. We later found out from locals that if the validation machine isn't working, then you can use the service if you purchased the tickets on that day (which we did). I took ACTV to EU small claims court and won and then successfully applied for a European Enforcement Order, which enforces CCJ. They have not complied with the court ruling or the EEO, so you can make your own mind up as to what type of company this is.

Date of experience: April 2020
2  Thank gmaile2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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