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All reviewsjunior suitecanal viewrialto bridgewater taxibeautiful hotelbreakfast roomgondola ridewalk in showerboutique hotelpastrieshuge bathroomsmall canalreception staffvisit venicethe location is perfectst marks squarethe ground floor
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Reviewed 8 August 2018 via mobile

This small, intimate, boutique hotel is conveniently equidistant from St Marco’s Square and the Rialto Bridge, and along a small but navigable canal. It’s hard to imagine a more convenient location, especially a quieter one, in Venice. The staff was particularly helpful in answering our questions about the city. Breakfast is a real plus, with a nice hot and cold buffet and friendly service for coffee and other drinks. A real gem - we would definitely stay there again!

Stayed: August 2018, travelled as a couple
Thank SpecnerN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr-aqua, Responsabile relazioni pubbliche at Aqua Palace Hotel, responded to this reviewResponded 11 August 2018

Dear SpecnerN,

We do appreciate the kind words you shared on Tripadvisor regarding your stay
in our hotel.
We are very glad you liked our location and the service provided by our staff.
We do hope to welcome you again in the future.
Best regards
Aqua team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018 via mobile

Wow! what a super hotel. We booked a junior suite and it was fabulous. Very spacious, great decor beautiful bathroom and a lovely comfy double bed which had four big pillows. Staff are friendly especially the lady at breakfast. The breakfast buffet was superb. We had a private taxi from the airport right to the door of the hotel. The ride from the airport was fantastic even when the driver bumped into a few walls, shortening the life of some of the historic buildings along the narrow canals. I would definitely recommend this hotel and definitely recommend arriving via private taxi from the airport.

Stayed: August 2018, travelled as a couple
Thank Dave L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr-aqua, Responsabile relazioni pubbliche at Aqua Palace Hotel, responded to this reviewResponded 6 August 2018

Dear Dave L,

We would like to thank you for writing such a nice review about your stay in our hotel.
We are glad you had a very positive experience at our property and you enjoyed the decor and the comfort of our room.
Thank you also for sharing beautiful words about our staff and the service provided from all our entire team.
Waiting to welcome you again in our hotel,
Best regards
Aqua Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018 via mobile

Cannot beat this central location. Minutes walk to all main sites. Rooms are luxurious but can feel a little dark at times. Some of the reviews mention the rubbish collection outside the hotel. It’s true you do know its there and see it but it didn’t bother me and didn’t spoil my enjoyment of this beautiful hotel. It rained on the day we checked into the hotel in April 2017 (sorry for posting this review so late). Family were keen to explore despite the rain. I asked at reception if they had any umbrellas we could borrow. The concierge pointed at the container full of umbrellas and said I was allowed to borrow ONE! All four of us had to huddle underneath one umbrella until we found a shop near the square where we only paid €5 for another umbrella. I didn’t think this was very nice of the hotel to treat me this way. There were two highlights of my stay here that I still remember to this day. Firstly the little balcony terrace in the reception area. We sat here on our last day. It was wonderful just watching the gondolas pass by and tourists passing over the bridge. Secondly, our boat transfer back to the airport. It was a fantastic experience and even more memorable than the gondola ride we had. I would stay here again if I ever go back to Venice.

Stayed: September 2017, travelled with family
Thank asghar a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr-aqua, Responsabile relazioni pubbliche at Aqua Palace Hotel, responded to this reviewResponded 11 August 2018

Dear asghar a,

Thank you for your review.
We are very pleased you had a nice stay at Aqua Palace and we appreciate
the nice words you said about your accomodation.
Thank you again for sharing your thoughts and we hope
to welcome you again,
Best regards
Aqua Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018

From the moment we arrived in this boutique hotel we were treated with 5 star service.
The location is perfect and the staff was wonderful and accommodating. In fact we were upgraded to a beautiful room with a canal view, which was spacious and spotless. Every question, request and reservation was handled promptly, efficiently and with a smile. I can't say enough about the staff and the hotel. The breakfast in the morning was delicious with hot and cold foods, meats, eggs, fruits, cakes, yogurts and any type of beverage and the hostess Silvia made you feel as if you were part of her family. She is a gem! I would highly recommend this hotel for your stay in Venice. Was a reasonable price and so worth it.
Thank you to all at the Aqua Palace

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank conniepg42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr-aqua, Responsabile relazioni pubbliche at Aqua Palace Hotel, responded to this reviewResponded 5 August 2018

Dear conniepg42,

Thank you for sharing this beautiful review about your stay in our hotel.
We really appreciate you loved our service, provided from all of our staff, and all the options
we offered on our buffet breakfast.
We hope to have the possibility to welcome you again in the future,
Best regards
Aqua Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018

My seven year old daughter and I spent three wonderful nights here! We arrived via water taxi early and were given access to our junior suit early. Our suite was gorgeous and the view of the canal breath taking. The air conditioning was wonderful after full days of exploring Venice.

The front desk staff were wonderful. Each day they spent 20 minutes helping us plan our day. We had several suggestions we would never have thought of ourselves and different reservations to maximize our your daughters attention.

Breakfast is wonderful, as is all of the staff. We felt very welcomed every day and left filled up for the days adventues! Great food and very accommodating to all visitors!

This boutique hotel is centrally located, yet quiet on a small canal. My daughter has asked to go back already and we can’t thank the staff enough for making us feel so welcome. Thank you!

Room Tip: Junior suit with canal view is worth it!
Stayed: July 2018, travelled with family
Thank dorado12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr-aqua, Responsabile relazioni pubbliche at Aqua Palace Hotel, responded to this reviewResponded 24 July 2018

Dear dorado12,

Thank you for sharing your experience on our hotel on Tripadvisor.
We would like to thank you for the kind words you used to describe your stay with us.
We are very glad you found our front desk staff's service wondeful. We do work every day to provide
the best service and the best experience to our guests.
We do appreciate also the nice words about our location, breakfast and our suite with canal view.
If you are visiting Venice again, do not hesitate to contact us!
Best regards
Aqua Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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