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All reviews rooftop terrace train station free soft drinks great hotel spa facilities dressing room walk in wardrobe great spa beautiful room highly recommend this hotel superior room elegant hotel breakfast buffet is porta nuova station mini bar a wonderful stay main station
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Reviewed 4 weeks ago

We booked this hotel because of good reviews and the location which is perfect..opposite the railway station and if arriving by car i suggest you use the efficient parking under the railway station .... our room was fine (and quiet) but what made the real difference were the the reception staff and the staff serving at breakfast which is excellent by the way...The hotel has a great roof terrace with bar and restaurant ... we don't usually eat in hotels but it looked fantastic so we managed to get a table...for us (maybe unlucky) the food was disappointing and surprisingly the staff here were not as good...we both ordered a meat dish which was not very hot (may have been hanging around) and served on a cold plate!...i did complain and the bill was rectified at reception so this was a minor blip...we will 100% be back so thank you.

  • Stayed: September 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank mike c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

After a long drive, we luxuriated in the large perfectly supplied shower with great water pressure. All amenities provided including a mini frig and coffee were appreciated. The breakfast buffet was beautifully presented and well attended. Front desk was extremely helpful with directions.

Stayed: September 2018, travelled as a couple
Thank PointerDetroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very helpful and friendly staff who speak excellent English. The room was very clean and comfortable and breakfasts were a real pleasure. I did not try the restaurant for an evening meal as I had reserved other venues but I believe it is exceptional.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank pot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel was exceptionally clean.
The bedroom and bathroom both large with plenty of natural light.
The lobby, halls and rooms were decorated with a mixture of well chosen modern paintings and more traditional arm chairs and sofas. Very well lit which made it very pleasant to sit down for a drink or snack.
The staff were highly professional, pleasant and helpful in every way.

The hotel is situated at the side of the railway station which is beautifully kept. It is a safe and clean area really handy and very near the centre. The front of the station takes you straight away to one of the main avenues (Via Roma)which lead to the two most beautiful squares of the city..one after that other (Piazza San Carlo first and then Piazza Castelli). The walk back to the hotel in the evening is always a pleasure.
The breakfast very good.
It was really good value for what we paid.
Sr Higuera.

Stayed: September 2018, travelled with family
Thank Paloma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We stayed here two nights as a family. We booked two rooms and asked for them to be connected, so they gave us two rooms with a closed off end-corridor, which was great as it meant they were like a two bedroom unit with the added benefit of the storage space of the corridor and extra privacy between the rooms, despite still being a private space.

We booked parking in their car park and the car was parked by the staff. We were helped by Anna on reception who helped with numerous questions and requests for recommendations and was utterly fantastic!

The rooms are spacious, modern and clean. The breakfast was amongst the best we’ve had with a great selection. The Terrace bar is fabulous and only open to guests so it is surprisingly quiet and has wonderful views over the city. We didn’t eat in the Restaurants so cannot comment on them.

A great experience!

Stayed: August 2018, travelled with family
Thank GRatc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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