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All reviews train station porta nuova station asked for a quiet room star hotel via roma excellent location wifi connection reception staff convenient location lovely room cold cuts comfortable bed mini bar included breakfast pastries hotel is located scrambled eggs
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Reviewed 9 July 2015

This is a pretty good hotel right opposite the main train station of Porta Nuova, a few minutes' walk from the fabulous restaurants on Via Lagrange and the shopping on Via Roma. It is a 10-15 minute walk to the attractions at Piazza Castello. You are close to all major transport options in Torino - the airport shuttle is a walk across the road and the front of the train station, the subway entrance is next to the hotel, trams, buses and trains depart from the train station, and taxis are available close by or the hotel staff will gladly call them for you.

My room was pretty big by European standards, well-furnished and clean. Some of the furniture looks a bit dated, but nothing majorly off. The staff are friendly and cater well to the guests. The free WiFi is decent - it isn't fast enough to watch YouTube (there's a paid option for faster WiFi), but it is good enough to Skype, check emails and Facebook.

The one area where there could be improvement is the breakfast. I stayed there for 9 nights on a business trip and the breakfast menu didn't change. Fortunately, I am a toast and cereal kind of person, so it wasn't too much of an issue for me, but it would be good to introduce some variety day to day in the menu as well.

Date of stay: June 2015
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank Goldust87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManager S, Direttore at Starhotels Majestic, responded to this reviewResponded 10 July 2015

Dear Goldust87,

Thank you for taking the time to share your feedback with us.

We are thrilled to see your stay at Starhotels Majestic was such a positive experience. We do hope to welcome you again at the hotel soon.

Sincerely,

Francesco Bosca
General Manager
Starhotels Majestic Turin

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Reviewed 6 July 2015

This is a good hotel near the train station. It is particulary suited for a business stay. The room was clean and confortable. The service was friendly and efficient. There is a nice bar of the lobby for a drink at the end of the day. Taxis arrived in about 2 minutes once called from the front desk.

Date of stay: July 2015
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank IFCS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManager S, Direttore at Starhotels Majestic, responded to this reviewResponded 7 July 2015

Dear IFCS,

Thank you very much for your positive feedback about your enjoyable experience at the Starhotels Majestic.

It has been a real pleasure to hear that our hotel has been convenient for your business purposes and we met your expectations.

We truly appreciate your comments towards our comfortable bedrooms and I am glad that you enjoyed the atmosphere of our Bar.

I would like to confirm that I have shared your feedback within our teams as I am sure this will serve as an encouragement for all our staff and we look forward to welcoming you back.

Francesco Bosca
General Manager
Starhotels Majestic Turin

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Reviewed 4 July 2015 via mobile

We stayed in Torino for 3 nights to visit the sights and friends. First and foremost the hotel is right across the Terminal Station and in a great convenient location with main city areas within short walk away.
Hotel itself is very updated with amazing lobby and bar area.
Hotel rooms are very nice and updates not to mention biggest we encountered in Italy.
We checked in and were given a large room that was clearly recently updated. We shortly found out the AC was not working properly and hotel staff tried to fix it right away but unfortunately they could not so they changed our room immediately and in fact upgraded us to an executive room. This room was larger (specially the bathroom) but not as up to date with furniture. Still very nice room and extremely clean and comfortable. Staff at this hotel were extremely friendly and professional. Breakfast was great with many options from Italian to North America. We needed a taxi at 4am on our last day to go to airport and they called for one and given breakfast does not start until 6:30am offered to pack a to go breakfast for us which was a great surprise and welcomed. Overall I give this hotel 5 Stars on all counts and would definitely recommend it and stay again if I am in Torino. Thank you for making our last stop in Italy great :)b

Date of stay: July 2015
Trip type: Travelled as a couple
Thank 951bardiab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManager S, Direttore at Starhotels Majestic, responded to this reviewResponded 5 July 2015

Dear Bardia B

Wow! My sincerest thanks for your glowing review.

We are thrilled to learn you had a great time during your stay with us and that in most areas we exceeded your expectations.

I want to thank you again on behalf of the team for your kind words and for sharing your experience on Trip Advisor. We hope your travels will bring you back to our hotel soon.

Francesco Bosca
General Manager
Starhotels Majestic Turin

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Reviewed 19 June 2015

From the moment I checked in, this has been a truly wonderful stay! The rooms aren't very big but, they are very nice with a classic European feel. I can't say enough good things about the staff - I would like to highlight Ugo and Flavia, their extreme professionalism and warm, freindly attitude to help myself and other guests in any way they could -- really made this trip to Turin amazing. Between Ugo and Flavia's service and the 5-star quality of this fine establishment, it will surely make this my first choice on my next visit!!! As for the location, it is two very small blocks from Via Roma and its also across the street from the train station.

Room tip: The only thing that could've improved my particular room was a view of Corso Vittorio. Not a problem with the other rooms though - all the view you can get is just an elevator ride down!
Date of stay: June 2015
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Jan K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManager S, Direttore at Starhotels Majestic, responded to this reviewResponded 22 June 2015

Dear Jan K,

Thank you so much for your enthusiastic and detailed review!
How delightful to hear that you thoroughly enjoyed your stay with us here at the Starhotels Majestic.
Are such wonderful feed back as yours that make us proud of our work.
Our main goal is that our guests live a pleasant expericence with us: we are very thrilled to know to have achieved it with you!!

We do hope we have the opportunity to look after you again sometime soon.
Kindest regards.

Flavia & Ugo and
Francesco Bosca
General Manager
Starhotels Majestic Turin

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Reviewed 10 June 2015

Absolutely outstanding as regards the position, opposite Porta Nuova Railway station and at the corner of via Lagrange, that leads straight and comfortably to the Egyptian Museum and to Piazza Castello: a short walk across a beautiful pedestrian area, lined by shops and cafés and bordered by proud arcaded mansions .
The hotel is sparkling clean; the rooms are spacious, well furnished , quiet; the staff are friendly and professional, ready to help you with that kind of indulgent smile that makes you feel at home.
The buffet breakfast is superb and the restaurant, topped with a glass dome, tells you that you are somewhere really special.
From now on the Majestic will definitely be MY One and Only Hotel when I am in Turin

Room tip: Some of the rooms are carpeted; mine was very clean and I didn't suffer from the dust. Alcune stanze hanno la moquette, che è comunque pulitissima e non mi ha dato alcun problema di allergia
Date of stay: June 2015
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Norma D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManager S, Direttore at Starhotels Majestic, responded to this reviewResponded 14 June 2015

Dear Norma D,

Thank you for your fantastic comment reviewing your recent stay with us.
I am delighted to read you enjoyed the services and facilities that our hotel to offer.
Your kind comments have been shared with the team, and we are all delighted to have made such a positive impression.

We will be honoured to welcome you back at the Starhotels Majestic in the not too distant future.

With kind regards,

Francesco Bosca
General Manager
Starhotels Majestic Turin

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