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Reviewed 5 May 2018 via mobile

Starhotels Tourist is not in the center but was a metro stop just outside, so location isn’t so bad. Rooms are comfortable and clean. Bathroom was an amazing shower. Breakfest is ok, not a lot of options for a 4 star hotel. Dinner is ok, risoto of vegetables had amazing favour but none vegetables!

Date of stay: May 2018
Trip type: Travelled with family
1  Thank MariaGJacob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StarhotelsTourist, Direttore at Starhotels Tourist, responded to this reviewResponded 5 May 2018


Dear Guest,

Thank you so much for your kind detailed evaluations about Starhotels Tourist.
We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations. We’re pleased to receive suggestions and opinions about our service in order to improve it. We make sure that we’re always improving and ensuring the satisfaction of all our Guests.
We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Tourist.

Kind regards

Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Located just next to a metro station offers visitors fast access everywhere in Milan!!Spacious clean rooms, polite stuff, very good breakfast will guarantee everybody a reason not to forget the visit in Milan!

Date of stay: April 2018
Trip type: Travelled with friends
2  Thank STAMOS76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StarhotelsTourist, Direttore at Starhotels Tourist, responded to this reviewResponded 6 April 2018


Dear Guest,

Thank you so much for your kind detailed evaluations about Starhotels Tourist.
We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.
We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Tourist.

Kind regards

Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

I arrived Tuesday before Easter in Milan at 11 am and went directly to our offices. After I finished my meetings, I went straight to the hotel (reservation was already confirmed by the hotel to our admin person). I arrived very tired around 8:30 pm. When a 4 Star Hotel does not take care of its image (see night photo of the hotel), something is not ok. “Good evening I have a reservation at the name of XY”. No answer. Two people looking at the computer. After 2 minutes. “Your reservation is for tomorrow. We are full. Sorry about this!” I showed the reservation confirmation with the correct dates to the guy behind the desk. Again 2 minutes clicking and watching the computer screen “yes you’re right, our reservations department made a mistake. We don’t have rooms. I offer you to go to a different hotel!!” Bums! Is this service? Not for my standards. I rejected the offer and asked for a superior room, even at my cost. Suddenly - miracles are possible - a free room appeared in the system. They gave it to me. A “very small” room (guess far below the standard one). I am not an hotel service rater, but for sure I would take two stars away and give them a 2-star classification!!!

Date of stay: March 2018
Trip type: Travelled on business
3  Thank CarlosR983
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StarhotelsTourist, Direttore at Starhotels Tourist, responded to this reviewResponded 22 April 2018

Dear Guest,

First of all we would like to thank you for taking the time to say a few words about your recent stay at Starhotels Tourist. Any suggestions or opinions related to our service are highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal.
My staff and me would like to express our apologies for the inconveniences caused.
We regret if these aspect were not achieved and we will definitely work to offer the same level of service in all hotel departments.
Once again we apologize for the trouble caused and hope to have the pleasure of welcoming you to Starhotels Tourist again.

Kind regards
Hotel Manager

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Reviewed 3 April 2018 via mobile

Stayed here a week ago on a Friday night.

Positives; clean, good value for money, good location for park run (Saturday 9am). Negatives; breakfast was a bit limited, €9 for parking (outside is free).

Also, be warned that hotel appears to be in red light district & you may get approached by ladies of the night.

Date of stay: April 2018
Trip type: Travelled with friends
Thank uklarka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StarhotelsTourist, Direttore at Starhotels Tourist, responded to this reviewResponded 5 April 2018

Dear Guest,

First of all we would like to thank you for the time you spent evalutating Starhotels tourist.
We are glad you liked our structure and you enjoyed your staying here, our goal is to satisfy every need of our guest.
I assure we took note about the things that you have written and we will try to improve them, especially the breakfast.

We hope to have again the occasion to guest you in our Hotel.

Best regards

Hotel Manager

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Reviewed 17 March 2018

The staff is very professional and friendly, good to stay in such a friendly athmosphere.
The check-in and out is quick and very flexible. I appreciated a lot that I was allowed to have the room at 11am upon arrival, because the cleaning was ready. The bed is very comfortable. Bathroom and breakfast are OK.

Room tip: close to metro
Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Judit S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StarhotelsTourist, Direttore at Starhotels Tourist, responded to this reviewResponded 18 March 2018

Dear Judit,

Thank you so much for your kind detailed evaluations about Starhotels Tourist.
We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.
We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Tourist.

Kind regards

Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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