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HK$2,209
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Traveller rating
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All reviews lake view great location sister hotel tour group first floor piazza cavour breakfast room per night the main square old city central location breakfast was excellent balcony ferry bellagio matteo waterfront
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Reviewed 26 October 2018 via mobile

Loved the hotel, location perfect, view of the lake lovely.
Room was nice quiet from the street noise but walls from the next room a little thin.
Disappointing no tea or coffee facilities in the room
We liked the linen pillows were ok
Towels good
Breakfast was nice

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Kerryn W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2018

We stayed at Hotel Barchetta Excelsior for 3 nights and really enjoyed our stay there. The staff are very friendly and helpful. We had a lake view room and I truly believe it was worth it! We could see over towards Villa Olmo from the balcony. It is in the main piazza close to most things and there is a supermarket and tourist information centre close behind it. We arrived by train and it took around 10 minutes to walk to the hotel (and very easy to find). The man in the Tourist Information centre at San Giovanni station was very helpful. I'd recommend to stay there if you can.

Date of stay: August 2018
1  Thank Kerry S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_PAL_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 17 October 2018

Dear Kerry S,
thank you very much for posting a review! We are delighted to know you enjoyed your stay with us at the Barchetta Excelsior.
Your positive feedback is greatly appreciated. Thank you for highlighting our unbeatable location and very friendly staff.
Looking forward to your next visit.
Kindest regards,
Robert Webber - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018 via mobile

Do yourself a favor and get a lake view room. This is a modern hotel, in the center of plaza cavor. 10 min walk from the train station, and across the street from ferries. You are right by the Duomo, funicularre, restaurants ect. Eveywas very helpful and really nice, I would definitely recommend this hotel and stay here again.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank Selena H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_PAL_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 17 October 2018

Dear Selena H,
thank you for posting a review! We are pleased to know you enjoyed your stay with us at the Barchetta Excelsior.
Your positive feedback is greatly appreciated.
Looking forward to your next visit.
Kindest regards,
Robert Webber - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2018 via mobile

My disabled partner and I came to the bistro for dinner and the team were so helpful. When they realised my partner wouldn’t be able to manage the stairs to the toilet facilities they arranged for a hotel room to be made available to him. The food was delicious, view over the bay lovely and amazing service throughout.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank accessible-scb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_PAL_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 17 October 2018

Dear Guest,
thank you very much for posting a review! We are delighted to know you enjoyed your dining experience at our Bistro
at the Hotel Barchetta Excelsior.
Your positive feedback is greatly appreciated.
Kindest regards,
Robert Webber - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018

We had two rooms for our two night stay from 15th August '18. We drove in from Geneva and the staff organised parking for us at a nearby hotel at a small cost. The hotel is in a perfect location close to the docks, restaurants & shops. Rooms were quite spacious and with the exception of a rock band playing in the town square one night no other noise disturbed us. Continental breakfast was included which was great. Staff were extremely helpful and polite. We loved the place. I definitely recommend it.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Streety58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_PAL_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 17 October 2018

DearStreety58,
thank you very much for posting a review! We are delighted to know you enjoyed your stay with us at the Barchetta Excelsior.
Your positive feedback is greatly appreciated. Thank you for highlighting our unbeatable location and friendly staff.
Looking forward to your next visit.
Kindest regards,
Robert Webber - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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