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All reviews sky bar cinque terre breakfast room train station sea view junior suite per day excellent location the hotel staff breakfast was delicious an upgrade breakfast staff central location each morning three nights charming hotel loved this hotel
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3 - 8 of 1,218 reviews
Reviewed 4 October 2018

Beautiful large room with a balony overlooking the laneway below. We had a room with a view to the ocean. Bathroom top class. Staff were fantastic and friendly and helpful with all questions. Short walk from train station. Many restaurants nearby. Breakfast was awesome on the first floor terrace. Roof top bar with a fantastic view. Ferry services to Portofino, Santa Margarita, San Fruttuorso as well as visiting Cinque Terra by boat. Hotel very accommodating with an iron and iron board. Definitely stay here again.

Room Tip: Upgrade to a room with a balcony
Stayed: August 2018, travelled as a couple
Thank charlesdhue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2018

Hard to find anything negative about our stay here, except perhaps it wasn't long enough!
Service from all the staff was outstanding from the arrival welcome to breakfast staff and the helpful knowledgeable manager who seems always on duty.
A missed email confirming our pet cat would be with us was no problem and being pet friendly was an important decision for staying here. We would however stay here even without a pet. Location perfect for ferry cruises, town centre, restaurants and waterfront.
A great rooftop bar - perfect for that evening cocktail at sunset ( or any other time!). The breakfast was excellent just as promised and there's something there for everyone's tastes - first class buffet with great fresh produce and a huge variety of dishes.
We'd rate this place very highly and return anytime. Thanks everyone.

Room Tip: Rooms with waterfront views especially pleasant.
  • Stayed: October 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 621DavidR621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018

Star attractions are the great buffet breakfasts served on the first floor terrace and the roof top bar providing spectacular views of the bay at night. The staff are very helpful, polite and very efficient. Perhaps it is a little expensive in comparison to others but i am not complaining. Look forward to visiting again sometime.

Room Tip: There are rooms with balconies and sea views - we didn't bother having one.
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank SaleBazzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2018

This was a family holiday with seven of us in three rooms. The two standard rooms were excellent - roomy, large bed, first class bathroom, tea/coffee making. The superior room was bigger but not so good as to justify the significantly greater price; bigger bathroom with a bath, but less wardrobe space which was needed for a family of four (two young children).
The breakfasts are incredibly good vale - plenty of variety, lovely friendly staff, fresh food. It would satisfy almost every taste. The fresh honey, straight from a honey-comb was delightful. Hanan was a helpful and and always smiling.
The sky-bar on the 8th floor roof terrace has great views, and a grand 'menu' of drinks. The barman (sorry can't remember his name) was patient, pleasant and so helpful. And the plates of nibbles between 7 and 9 were excellent.
Conveniently located for the restaurants, the lido and the ferry, this was ideal for a family holiday.
Finally - thank you Elisabetta. You are a real star. Professional, helpful, happy, and great with the two grandchildren.
If we get back to Rapallo, and I hope we do, I will stay here again.
Thank you for a good family holiday

Stayed: August 2018
Thank revdmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

High quality Hotel in the heart of the old city of Rapallo and on the edge of the waterway.
Great views from balcony room, great friendly service, and excellent breakfast. Very clean and spacious. Elizabeth at the front desk went out of her way to ensure we had a great experience, helping with trains, ferries, restaurants and more.

Room Tip: Ask for a balcony room on the 2 upper floors.
  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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