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All reviews round bed panoramic room lovely hotel rooftop deck top floor suit most tastes excellent room comfortable bed modern rooms multilingual staff floor to ceiling windows train station perfect stay stayed here for three nights excellent location junior suite reception area
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Reviewed 19 September 2018

Check in was smooth and friendly. Our room was comfortable and of sufficient size for our 4 pieces of luggage. Breakfast buffet very nice, but maybe a little more choice of hot food would have been good. Staff helpful throughout our stay. One minor issue was that at reception sometimes we had to wait for somebody to help us as they were elsewhere in the hotel helping other guests

Date of stay: September 2018
Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018

We stayed here for 4 nights and found the Palazzo Bezzi a fantastic hotel, staff were helpful and the hotel is in a brilliant quiet location. A nice easy 10 minute walk from the train station dragging cases.
Breakfast staff are friendly when you get to know them but they are very efficient and do a good job. Everyone we met on reception always had a smile.
We had one of the two top floor rooms with panoramic views from bedroom and bathroom, the room came with bathrobe and slippers, mini bar/fridge, safe and air con.
We also had a glorious sun deck just outside our room which we took advantage of most evenings and we also made use of the steam and sauna room.
We would most definitely use the hotel again and would recommend it to anyone without hesitation.

Room tip: For a romantic break top floor with panoramic views of the city and sun deck terrace just outside the rooms.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Hedgehog-Spotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staff-PalazzoBezzi, Direttore at Palazzo Bezzi, responded to this reviewResponded 5 October 2018

Dear Client,
Wow, thank you so much!
Many thanks for taking the time to write this very generous review of our Hotel!
We are very happy that you appreciate the location, the staff and also the breakfast.
Usually September is a cloudy month, but this year it was really hot and sunny. So we are happy that thanks to the beautiful days you could enjoy the view of the city!

We look forward to welcoming you back on your next trip to Ravenna!

Best Regards

The Management
Palazzo Bezzi 4* Sup. - Ravenna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

I think we stayed in a premium room as we were on the top floor. Our room had white furnishings and heavy drape curtain, bathtub slippers and robe. The a/c worked and there was a mini bar. Housekeeping obviously takes some pride here because even the front steps are washed and our room was mopped (never seen that before in a hotel).

Breakfast was nice and coffee made to order and food. Check in was quick and staff very nice . It’s walking distance from the station and walking distance to all the main sites. Ravenna historic centre is compact and quiet and drivers polite.

We had a minor issue with our room the first night and it was resolved quickly and in good humour. No excuses or delays here, just get on with the job for me problems sometimes happen while travelling, but if the culture of the business is service problem solution focused then it’s all ok.

We had a relaxing stay here over three nights, saw all of the main sites of Ravenna which are well worth it, and would recommend.

Oh and there is a sun deck which is also washed daily by housekeeping.

Date of stay: September 2018
Thank IvanaSydney2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2018

We stayed at Palazzo Bezzi for two nights and this was certainly a wonderful experience. We booked a junior suite and were very happy with the accommodation. The front desk and staff were very friendly. There is a lift to the rooms but there are some steps to be taken to get to the reception area. There is no parking at the hotel, but there is a garage close by. Unfortunately, it was full when I tried to get in. However, we lucked out and found free parking across the street from the hotel. That saved us about 25 euros/night. Breakfast was good with a wide selection of items. Would definitely stay here again if I were to visit Ravenna.

Room tip: Book a junior suite
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank plasmid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staff-PalazzoBezzi, Direttore at Palazzo Bezzi, responded to this reviewResponded 5 October 2018

Dear Client,
Thank you so much for your kind review!
We are thrilled that you felt welcomed and well taken care of as our guest here,we care deeply about the happiness and satisfaction of our guests. It is always a pleasure to receive positive feedback. We're delighted you appreciated our staff, spacious room and the breakfast. We would like to clarify that we haven't got a parking inside the Hotel. We are located in a traffic limited zone so it would be difficult to have a parking. You also had the availability to park the car in a free parking wich is 200 meters near the Hotel or close by us there are the blue lines which have a cost of 0,50 cent/hour.
Anyway we are so happy that you have a wonderful experience and we look forward to sharing an even better experience with you soon!


Warm Regards

The Management
Palazzo Bezzi 4* Sup. - Ravenna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018

We had a mixed experience at this place:

Positive: the room, the garden (even if the plants were not taken care of) and the situation in the center of the city

Negative: no parking, terrible breakfast with the cheapest industrial food, the employees that seems all unhappy and not concerned by the guests, like this lady at the reception looking at her mobile phone and not greeting guests???

This place has a lot of potential, but not the right management / personnel for a service company.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank watchmaker16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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