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All reviews half price drinks piazza del popolo happy hour in the bar spanish steps free bar snacks flaminio metro deluxe room within walking distance pastries rooms are small turn down service every evening classic room trevi fountain an upgrade hotel bar lovely hotel
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Reviewed 5 weeks ago via mobile

Stayed here for 6 nights in early September. Small room and tiny bathroom. Had to go sideways to get between the bidet and the shower. Quite expensive too, but what isn't in Rome? Breakfast was a disappointment, the scrambled eggs were frequently cold, as if they had been sitting there for an age. Now the positives. Couldn't fault the staff, always courteous and attentive, from the front desk to the maid. We especially liked the small chap who operated as bar tender and breakfast attendant, he makes a mean cocktail. The hotel itself is a little north of the centre, but we liked this as it meant the area was less noisy than other parts of Rome. It is also ideally situated for the metro. Just two stops from the Vatican City on the A Line. We used the Metro every day. There is a convenient bus stop just around the corner too. A short walk to the Spanish Steps, or one Metro stop. In short, we liked the hotel and would stay again.

Stayed: September 2018, travelled as a couple
Thank Nick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Thank you to all the staff at the River Palace, you made our stay a memorable one. A very clean and welcoming atmosphere, one to recommend. The evening happy hour in the bar with complimentary buffet was an added bonus.

Stayed: September 2018, travelled as a couple
Thank Dawne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicheleS4992, Direttore generale at River Palace Hotel, responded to this reviewResponded 13 September 2018

Dear Dawne W,

Thank you sincerely for taking the time to review your recent stay at the River Palace Hotel! We are very glad to hear that you were able to enjoy our hotel and its staff.

Thank you again for your review. We look forward to welcoming you back at theRiver palace Hotel the next time you are in Rome.

Sincerely,
Michele Scandellari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Pros:
- Great friendly staff willing to assist you with everything
- Good breakfast on premises
- Cleanliness of the property
- Could book a Vatican tour with pickup from the hotel
- Special Mention: We checked in on my Birthday and didn’t tell the hotel specifically that it was my Birthday but to our surprise we had a bottle of wine and a nice message waiting for us when we returned to the room after dinner that night. Great added touch.

Cons:
- The location of the hotel is away from the main hustle and bustle of the city, close to Piazza del Popolo (could be a plus depending on your preference). However, it is pretty close to a metro stop and a tram stop. With that said, nothing is really too far out. We were able to walk to most places, including Spanish steps, Trevi Fountain, Piazza Vennizia, Forum and Colosseum. And I had a boot on my leg. So distances are relative.
- Bathrooms are outdated for a 4-star property, and could use an update.
- Rooms are pretty small but that is consistently the case around Europe. So it is about management of expectations.

Overall our stay was very pleasant, and allowed us to set up a good base for the 4 nights we were in Rome. We would definitely consider staying here again if the opportunity presented itself.

Stayed: August 2018, travelled as a couple
Thank Ankur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2018

We stayed 1 Sept to 5 Sept and what a great place to stay. We had a healthy walk to the Vatican, a healthy walk to the Coloseum and everything else much closer. The hotel is immaculately clean and the hotel staff, especially Georgio and Lorenzo, were excellent! When we come back to Rome, would definitely consider staying here again. The breakfast (incuded in our plan) was excellent and the nightly Happy Hour (5 pm to 10 pm!!!) was great with small sandwhiches and salads offered free. Some reviews say the room is small....DUH! You are in a major city! I spent 3 times as much for a closet in New York City! Get over it!!

Room Tip: The breakfast and evening Happy hours are great reasons to stay.
  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Doug M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicheleS4992, Direttore generale at River Palace Hotel, responded to this reviewResponded 10 September 2018

Dear Doug M,

thank you for your review. It is true that the classic rooms are on the small side. Otherways we can offer larger rooms (Superior and Deluxe) and even Junior suites and Suites, some of them with amazing view. Please ask the Front desk for availability and rates. The River Palace Hotel is centrally located within walking distance to many sites. We are very glad to hear that you enjoied our service, breakfast buffet and happy hour.
Hope to see you in the near future

Michele Scandellari

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Reviewed 9 September 2018 via mobile

Stayed for one night as part of a group trip.
The Hotel staff was very polite and professional. We liked our 2 floor junior suite. 1.8 mile walk to the Coliseum and returned to excellent happy hour food. I would recommend to hotel.

Stayed: September 2018, travelled as a couple
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicheleS4992, Direttore generale at River Palace Hotel, responded to this reviewResponded 10 September 2018

Dear Greg S,

thank you very much for taking time to share your experience at the River Palace Hotel in Rome. We are centrally located, close to the main attractions (Piazza del Popolo is just few steps away).
We really hope to see you soon.
Kind regards
Michele Scandellari

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