Overall had a good experience, but little things make me not to give 5/5. We went with a wonderbox gift and were greeted with an executive room, booked an extra night for only 87€. Downs are location, only convenient for big groups getting there by coach. Train or tram are quite far 10-15min walk not nice and not recommended with luggage, you’re better off paying for a taxi or Uber. Room was lovely but needed maintenance, main light at the top of the bed didn’t work, bathroom tired and looking like bad materials have been used when building. The extract fan was on 24h in the bathroom, little bit annoying as I could still hear it when the door was closed, walls needed painting and there was no information whatsoever in the room, not even how to contact reception, one night we had neighbours fighting and shouting and we couldn’t phone reception to let them know, my husband had tot pop down and tell them, dial 9 for reception, normally you dial 0. Anyway I guess they rang them as after hours of dramatic fight they stopped. The restaurant is not worth the price and the waiters are shared with the bar, meaning there could be a long wait to get a drink. 10 for the staff in restaurant, reception, breakfast room, cleaners, all helpful and nice. Breakfast was good, good variety of cakes, fruit and toasts, but if you...Overall had a good experience, but little things make me not to give 5/5. We went with a wonderbox gift and were greeted with an executive room, booked an extra night for only 87€. Downs are location, only convenient for big groups getting there by coach. Train or tram are quite far 10-15min walk not nice and not recommended with luggage, you’re better off paying for a taxi or Uber. Room was lovely but needed maintenance, main light at the top of the bed didn’t work, bathroom tired and looking like bad materials have been used when building. The extract fan was on 24h in the bathroom, little bit annoying as I could still hear it when the door was closed, walls needed painting and there was no information whatsoever in the room, not even how to contact reception, one night we had neighbours fighting and shouting and we couldn’t phone reception to let them know, my husband had tot pop down and tell them, dial 9 for reception, normally you dial 0. Anyway I guess they rang them as after hours of dramatic fight they stopped. The restaurant is not worth the price and the waiters are shared with the bar, meaning there could be a long wait to get a drink. 10 for the staff in restaurant, reception, breakfast room, cleaners, all helpful and nice. Breakfast was good, good variety of cakes, fruit and toasts, but if you want a good espresso don’t take the one from the machine, instead ask one of the waitress and they will make it for you. Good that you have the Auchan next to it in case you need water or extra food for the room. More
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