Husband and I stayed for a week and by the end didn't want to leave as the staff were super-friendly and made us feel at home. Pizza place round the corner was recommended by the staff and was phenomenal (Pizzeria del Popolo).

Very conveniently located hotel staffed by very helpful and friendly people. I stayed here recently for a short trip and was quite happy with the experience. Its within walking distance of several museums and tourist sites, as well as the main train station. Breakfast is included, and there's a decent variety of breakfast foods on offer (fruit, toast, deli-type meat, yogurt, etc.). The breakfast room also has a great view of Vesuvius, and, with the weather warming up, one should be able to enjoy their breakfast in the fresh air of the open-air rooftop adjacent to the breakfast room.

Rooms themselves were pretty comfortable, although the walls are a little bit thin. If you're a light sleeper, ask for a room on one of the higher up floors, as there's a fair bit of neighborhood noise until late in the evening. There's an electric shutter on the glass door leading to a small balcony, and I appreciated that for keeping the room fully dark while I was sleeping. My one real quibble with the rooms was that they were pretty cold when I was there, although I was able to get a second blanket without any trouble; however, still was a bit chilly for changing after a shower. Bathroom was fine, but I think it would be difficult to use if one uses a walker or a wheelchair, as it was pretty narrow; might be different for other rooms, so I'd ask in advance.

Numerous reviews mention that the area looks a bit rough - it certainly does. But it really isn't. I felt perfectly at ease walking back after dark to the hotel by myself, as a woman, and never had any problems with people bothering me. If you remain skeptical, I'll note that no one in the neighborhood locks up their scooters or bicycles, which would appear to indicate that it isn't an area with a crime problem (there are other areas of the city where everyone does lock these up).

Ultimately, my endorsement should be this - if I return to Naples, I'm absolutely staying here.