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All reviews train station accor hotels passing trains rail line convenient area main station next morning late check good size pastries triple room night's sleep nice hotel reception area comfortable room restaurants and shops breakfast buffet
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Reviewed 29 August 2017

Having stayed here for 2 nights recently, I think the poor reviews on Tripadvisor are a bit harsh. The hotel itself is a short walk from Garibaldi train station and a very short walk to two very good/excellent restaurants. My room overlooked the railway lines; not a great view but this didn't bother me nor did I hear any noise from passing trains. In fact noise from other guests was even non-existent. My room was comfortable; no issues with air conditioning, really comfortable bed. Breakfast was quite nice; a decent selection of pastries and continental meats and cheeses.
I didn't find the location unsafe at all; yes the area isn't the prettiest but if you look past this it's actually a nice hotel in a great location to then explore naples and beyond.

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Service
2  Thank jdesou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017 via mobile

The room is clean and air conditioning works. The area the hotel is in is a little dodgy and run down. It's right next to the station so great to get to places however you can't but feel a little uneasy at night time. There is a basic breakfast which is the same every morning and it's right on a train line so you can hear the trains going past frequently.

Stayed: August 2017, travelled as a couple
1  Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3243GM, Direttore at ibis Styles Napoli Garibaldi, responded to this reviewResponded 30 August 2017

Dear Guest,
Thanks for the review.
The area where we are located is not particularly dangerous even if not among the most beautiful in Naples. The train passing near the hotel does not circulate, however, during the night hours, guaranteeing quiet sleep to our customers.
I hope to see you again
Best Regards
Gennaro Esposito

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Reviewed 21 August 2017

I did not find the area safe. Also the hotel did not have proper air-conditioning. On compliant we were shifted to a another room. Overall not so much happy with the location of the hotel and also the facilities (No tea kettle in the room). I would recommend booking hotel near sightseeing places rather than near station.

Room Tip: Choose a room with proper air-Stop correcting “conditioning”
  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank nishit_parikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3243GM, Direttore at ibis Styles Napoli Garibaldi, responded to this reviewResponded 30 August 2017

Dear Customer,
Thanks for the review.
The area where we are located is certainly not one of the most beautiful in Naples, but certainly convenient and advantageous for city trips.
The kettle is available for free to our guests and is located in the conviviality zone.
The kettle in the room is a service you can found in midscale or upscale hotels. Our hotel, despite the services offered, customer attention and care to details, is still an "economy" hotel and therefore some services are not available for brand choices
I hope to see you soon
Best Regards
Gennaro Esposito

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Reviewed 18 August 2017 via mobile

The hotel was very nice. The staff was pleasant and assisting. The room was clean , spacious and quiet, although near railway. The coffee area with yard is also pleasant. The breakfast good compared to other Ibis hotels. Itis good for people who like a little hard beds :)
It is only the area that is near the station, however police is everywhere :))

Stayed: August 2017, travelled as a couple
Thank DimitarD42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

I recently stayed at this ibis hotel which is situated right next to the Napoli Centrale train station (2 min walk). This hotel was in the perfect location for us because we were exploring the surrounding area of Naples - Pompeii, Herculaneum, Vesuvius and Paestum and all of these could be accessed from the train station.
The hotel has friendly staff, very good housekeeping, a decent continental breakfast and good wifi. Room sizes are average and have a safe and a hairdryer. Tea and coffee making facilities are in the lobby of the hotel - not in rooms.
Within 2 min walk from the hotel is a busy strip of street with places to eat and drink and a brilliant take-away (Ciao Pizza). All of these eateries are very reasonably priced.
If you want to stay in a more central location to explore Naples itself, i.e. the museum, the castles, the coastline/harbours, the duomo etc. this probably isn't the hotel for you as all of these are a good 25-30 min walk away (which we didn't mind), up to an hour for the Castel dell'Ovo. Plus, the hotel's surrounding area isn't great - bit dirty, rough and incredibly noisy. However, it depends what you want from your trip.
We enjoyed staying here overall and recommend this hotel to travellers who want to explore the areas around Naples and will not be spending too much time in the city itself.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Nathan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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