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All reviews cave pool thermal spa piano player roman bath steam room parking service sassi area cave hotel few steps historic town the hotel staff unique hotel google maps unique experience the main square narrow streets pastries
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Reviewed 2 October 2018

A one night booking in room 6 (suite) in early September - 290 euros including breakfast. The location is very advantageous in order to reach the newer parts of town and walks around the ruins and stunning Sassi locations.
The room included a double bed plus a single bed within a "cavernous" space. The bathroom was very adequate. However, the main double doors into the room included shutters but no internal curtaining. This meant that when the shutters were opened to let in sunlight, anybody passing could just look into the room with the main double bed in plain view! This privacy issue just didn't make any sense!
Other basic elements weren't so good either. One of the big attractions of this hotel is the Spa/Pool facility but it was very mean of the hotel to charge an extra 30 euros per person when the room charge per night is 290 euros!

The breakfast isn't as good as it should be for a luxury hotel and this included the lack of basic cereals such as Granola. The coffee was also awful, which is particularly sinful in Italy.

  • Stayed: September 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Molesey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2018

Great hotel in an amazing location in an amazing city.

Lovely room but the over-riding memory is being woken at 7am by a member of the cleaning team who then proceeded to offer an extensive explanation in Italian of why she had mistakenly intruded....

That and a truly sensational breakfast.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Mundii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

Our hotel for two nights on the Smithsonian Journey Sicily and Southern Italy tour, this hotel is a charming set of renovated cave rooms. Our room #4 was right off the entrance to the restaurant and was spacious, although dark. Besides the door, only window was in the bathroom. Shower was good, and we had an opening in our bedroom floor exposing an old cistern. Not for the closterphobic, but very charming and comfortable.

Stayed: September 2018, travelled with friends
2  Thank MTWOODSON76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2018 via mobile

Typical Matera hotel in authentic Grotto style. Rooms are not the biggest but definitely clean, charming and worth re-visiting. Pricey but OK for the area. The receptionists didn’t make us feel welcome nor really inform us on the possibilities from their offerings nor in the town. Therefor one star less than the place itself deserve

Stayed: August 2018, travelled with family
1  Thank Vivian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2018 via mobile

The hotel is lovely! They speak brilliant English! We stayed one night, they took our car and parked it for us (which was a relief!) and helped us up the steps to our room with our luggage.... we had an amazing room, which slept all 3 of us. All nestled in to the hillside and with a cave shower, which was beautiful.... the bed was comfy and the surroundings stunning. Breakfast was included and was a mixture of continental delights.... the walnut and apricot tart was delicious and there was a lady playing the piano all through breakfast.... it was delightful! I used the thermae spa, swam in the caves and had a sauna..... it felt really indulgent in an under stated way.... the jacuzzi in its own cave is also lovely.... we loved every minute of our stay and the staff were exceptional!!! A real treat and if you get the room we had, you will be blown away!!! It was room 84..... but don’t tell everyone! Xx

Stayed: July 2018, travelled with family
3  Thank Somersetreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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