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Reviewed 7 August 2017

We were booked at this hotel through an agent. It leaves much to be desired...almost everything.
The hotel is located outside the main area of Matera in a "plaza" of sorts facing a couple of apartment/condo buildings. It's outdated and in need of serious work....aside from the parking lot that's being resurfaced. We were booked for 2 days but checked out after one night and moved to a beautiful place where all the action and sightseeing takes place.
The breakfast was okay but the service was poor.

Room Tip: Book a hotel closer to the sights
  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2016

We stopped 2 days in Matera and lodged at the Palace. Perfect accomodation, located 10 minutes walk from the town centre and its historical tours.
We have been given a suite and we really enjoyed our stay with the personnel very professional and kind. Definetively I reccomend this hotel if you go to Matera.

  • Stayed: October 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank GiorgioG_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2016 via mobile

We booked this hotel online for an amazing price last August. We stayed several nights and were impressed by the staff and location. A 10 min walk to the Sassi area and close to the railway. The hotel although slightly dated was very clean and we would definitely stay again.

Stayed: August 2015, travelled as a couple
Thank 572adamtaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2015

This is a fairly typical 30 year old hotel in a slightly awkward location. The building looks tired and the rooms are on the small side but adequately furnished.

It is about a 15 minute walk to the Sassi which of course is the main attraction in Matera which just about makes it acceptable as a location. It is a favourite with the tour companies and there is a constant turnover. There are no other restaurants or bars near the hotel so a walk to town is essential.

On the plus side the free WIFI is good as is the Sky TV connection which included BBC World News.

Breakfast was adequate without being memorable.

The lifts are inadequate so it's better to get a room on a lower floor if possible so you can walk up the stairs if necessary.

Overall, this is fine for a few days but certainly no longer.

  • Stayed: October 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank DavidH118WH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2015

Stayed 3 nights at the Palace and only had one gripe, the second morning breakfast was decidedly below par, there had been a bus tour in the breakfast room early and they had obviously taken whatever was available, upset the waiters and left the other patrons without much choice at all.apart from this one hiccup the Palace was excellent the room was very large with a big balcony and all amenities were outstanding would recommend but be careful of bus tours first thing

Room Tip: 326 was excellent
  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank laurie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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