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All reviews warmth and kindness old fashioned lift hotel is beautifully decorated salamanca district perfect location boutique hotel great boutique excellent breakfast beautiful park lovely city a wonderful stay great hotel common areas within walking distance family room hotel staff rooms are clean
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Reviewed 18 February 2020 via mobile

Very Beautiful and quaint boutique hotel in a quiet and chic area of Madrid close to Parque del Retiro.
The service was superb. Rebecca at the front desk treated us like she had known us for a long time even though it was our first time at the hotel.
The room was spacious and decorated with great touch and sophistication. The common areas enjoyed 1920s charm which made the place enticing to enjoy a good espresso from the bar and just hang out.
The restaurant next door, opens to the hotel for breakfast via the basement for a very tasty European buffet.
My family and I truly enjoyed this place and hope to come back.
A small detail that could make it over the top is of the plants in the lobby were real and natural.
Overall a great place nevertheless.

Date of stay: November 2019
Trip type: Travelled with family
Thank perezlalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César R, General Manager at ICON Wipton, responded to this reviewResponded 19 February 2020

Dear Perezlalo,

Thank you for sharing your experience, I am very happy you had a great stay with us.
I will let Rebecca know about your comment she will be very happy.

Hope you can visit us again.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2020

Room and hotel had modern decor. Room was a little tight but fine, given it was a standard room and shower was good. Loved the old fashioned lift. Our room on the 4th floor was too warm at night and we were told that the air con isn’t available in the winter - the options we were given were to open the windows or change rooms. Unfortunately we were overlooking the street which is very noisy during the early hours with Dustbin carts, which is fine if the windows are closed. We probably should’ve moved rooms. Location is decent - the equivalent of Mayfair with lots of designer shops and expensive restaurants and about 20 mins walk to the centre or a tube ride. Didn’t use restaurant so can’t comment on the food. Overall a decent hotel that comes at a price, but not top level service and the little touches were missing. It is run to a budget, with tight staffing numbers and aircon unavailable in the winter.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank TwistedMelon100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César R, General Manager at ICON Wipton, responded to this reviewResponded 19 February 2020

Dear TwistedMelon100,

Thank you for sharing your opinion.

I am sorry you did not have a wonderfull stay with us.
During the winter time with really low temperatures we just have the heat. we have several rooms where you can use the A/A anytime, so for next time, please let us know and it will be a plesure for us.

Hope you can visit us again.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020 via mobile

We love staying in the Icon Wipton by Petite Palace. The hotel is beautiful, in a great location, at a reasonable price.
I recommend paying the room with breakfast if you like to eat breakfast.
The rooms that face the street can be noisy at night if you leave the doors of the balcony opened.
The family room is spacious and very comfortable.
I am returning to Madrid next week and looking forward to stay there again.

Date of stay: February 2020
Trip type: Travelled with family
1  Thank 708irmav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther F, Director de Recepción at ICON Wipton, responded to this reviewResponded 13 February 2020

Dear 708irmav,

Thank you for choosing Icon Wipton and for taking the time to give us your feedback once you left the hotel.

It's a pleasure to know that you enjoyed our hotel and services offered, like our wonderful breakfast, served by one of the most famous restaurants in Madrid.

We will be glad to welcome you back next time you come to the city.

Best regards
Esther Fernández
Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2020

Great stay at ICON Wipton Madrid. Nice very well located hotel in the Salamanca Barrio
Great team at reception always helping on anything you need.
Excellent clean room Don’t need more.
Hope you had a frequent stay program

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank amontemayor2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther F, Director de Recepción at ICON Wipton, responded to this reviewResponded 10 February 2020

Dear amontemayor2020,
Thank you for choosing Icon Wipton and for taking the time to give us your feedback once you left the hotel.
It's a pleasure to know that you enjoyed our hotel and services and also the location, in the heart of Madrid where you can find the most famous restaurants and shops in the city.
Do not hesitate to contact me for future reservations, I will let you know how get best prices.
We hope to welcome you back next time again.
Best regard
Esther Fernández
Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2020

Amazing lodging right in the heart of Salamanca, the best area for shopping, restaurants and going out in Madrid. Ideal for young spirited people.

Tough to beat location and great service that makes you feel right at home whilst in Madrid.

Date of stay: January 2020
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank manurodac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther F, Director de Recepción at ICON Wipton, responded to this reviewResponded 4 February 2020

Dear manurodac13,
Thank you for choosing Icon Wipton and for taking the time to give us your feedback once you left the hotel.
It's a pleasure to know you enjoyed our hotel and services, and also the neighborhood, a nice area where you can find the most famous restaurants and shops in the city.
We hope to welcome you back next time you come to Madrid.
Best regards
Esther Fernández
Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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