We arrived late in Barcelona and decided to pop into a restaurant near to our hotel. Citrus looked quite nice from outside so we decided to try it out. The staff at the reception was nice and has told us to wait for a few minutes while they prepare for a table. Then we were told to go upstairs and waited for a short while as they were making sure we get a window seat which was really nice. The waitress serving us was not good in English but managed to take our order. The tomato salad with tuna was chilled and great as a starter. My husband has ordered seafood paella which has to take 20 mins. After finishing the tomato salad, one of the staff came and asked if is ok that we are served the main course and the paella will come later. As we were hungry, we were fine with it. The main course came soon together with the paella. Probably a language issue. My husband has ordered the duck and I have ordered Veal Paillard. I have requested to change the fries with grilled vegetables and it wasn't changed. The waitress brought it back to the kitchen. While waiting, I ate some of the paella and it is pretty tasty. And my husband was fine with the duck too. When the veal came with the grilled vegetables, I had a mouthful and noted that the veal was cold and dry. They have asked me how I wanted my veal to be done and I told them medium. It is obviously overcooked. And worst, they probably left the same veal on the plate while changing the fries to grilled vegetables and thus, it was cold. It was disappointing for me as the appetizers we had were quite tasty. Anyway, we asked for the bill and I told the waitress about the veal. Not sure if she understood but she just gave me the bill. And we were charged extra as well for changing the fries to grilled vegetables which was only a few pieces of carrots and zucchini. Overall, the meal was average and I don't think they are very customer oriented to address our feedback on the food. I don't think I will visit this place again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.