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Reviewed 15 August 2018

My daughter and I spent three nights at this hotel as part of an Adventures by Disney tour. The hotel is magnificent - beautifully decorated in an "art deco" style. The location is ideal - within easy walking distance of two Gaudi sites (La Pedrera and Casa Battlo). Everything is very luxurious. There is a rooftop bar (that serves a little food) and a small rooftop pool (which we didn't use). The view from the roof is lovely (you can see La Sagrada Familia). The breakfast was really excellent, with ample variety. And everyone here was very very helpful. You are on the Paseo de Gracia, which is basically the Champs Elysees of Barcelona (beautiful wide street, luxury shops). But if you walk north, you are also in a more "regular" neighborhood. You area also within a few blocks of a metro station (which came in quite handy, as there was a taxi strike) and the metro is modern, clean, safe, and easy to use.

  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank PiermontMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Center, Director de Relaciones Públicas at Casa Fuster Hotel, responded to this reviewResponded 15 August 2018

Dear guest,

We highly appreciate your kind words about your last stay with us!

It is our pride that our building was desgiend by Lluis Domenech i Montaner, an important Catalan architect that is renown internationally for Modernisme, which was an architectural movement that started at the end of the 19th Century and is known in France as “Art Deco” and in Italy as “Art Liberty”.

Thnak you for mentioning that our location is conveniently close to shopping areas, dining, and attractions making it a prime destination.

We are highly looking forward to your next visit to Barcelona and we hope to see you again soon!

Warmest Regards,
Cesar Royo

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Reviewed 9 August 2018 via mobile

The hotel is a historical monument and this of itself makes for interesting and engaging potential. We loved the attention to detail and sense of history. The breakfast was very good if a little pricey. What went wrong for us? We stayed the day of a taxi strike in Barcelona and had to be at the cruise port. After initially giving us the impression the hotel could lay on transport to the cruise port the doormen eventually said they couldn’t and we had to fend for ourselves on the Metro. We were sent on our way with a false, “Have a nice day”. Really? For a 5 star hotel this was not good service IMO especially as the hotel seemed to be helping others in the same boat and also advertises as providing a shuttle service. You could say a taxi strike is not the fault of the hotel and it wouldn’t want to be seen to be doing anything to undermine the strike but hang on, isn’t its first duty to its customers, all of whom pay quite amounts of money. Maybe we just got unlucky?

Stayed: July 2018, travelled with family
Thank veggieconvert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Center, Director de Relaciones Públicas at Casa Fuster Hotel, responded to this reviewResponded 11 August 2018

Dear guest,
We highly appreciate your comments and we are very pleased you admired our Monument.
It is our pride that our building was desgiend by Lluis Domenech i Montaner, an important Catalan architect that is renown internationally for Modernisme, which was an architectural movement that started at the end of the 19th Century and is known in France as “Art Deco” and in Italy as “Art Liberty”.

It is a pity your last visit to Barcelona it has coincided with the last taxi strike, in which the tourism sector was the most affected one.
Unfortunately, the Hotel was not able to provide private transportation service during the strike, because one of the purpose of this strike was to fight against private transportation companies.

We hope that despite your disappointed on this occasion, we have the opportunity of welcoming you back to the hotel at some point in the future.
Kind Regards,
Cesar Royo

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Reviewed 9 August 2018 via mobile

Just had a wonderful stay at the Casa Fuster Hotel. The hotel is unique and simply beautiful with an unmatched old world charm.
However, it is the staff that make this a 5 star hotel. My family and I were greeted ever day with such warmth and kindness from everyone. We were provided with great recommendations on where to go and what to do around Barcelona and Costa Brava beaches.

We will return to Barcelona in a few days, after a brief trip to France. We felt so pampered and appreciated as welcome clients that I cancelled my next hotel and rebooked at Casa Fuster. GO and enjoy Casa Custer Hotel!

Stayed: August 2018, travelled with family
1  Thank WDC331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Center, Director de Relaciones Públicas at Casa Fuster Hotel, responded to this reviewResponded 9 August 2018

Dear Mr. and Mrs. Harper,

Thank you so much for taking the time to review your stay with us.

We are thrilled to hear that you enjoyed your time at our property, and all the special memories you experienced with us. This is our mission, to make our guests stay as memorable as possible!

We look forward to welcoming you back to Casa Fuster shortly.

Warmest Regards,

Cesar Royo - Guest Relations Manager

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Reviewed 7 August 2018

Our rooms were in the back side of the hotel, more in the neighborhood and near a local school so a bit noisy. The rooms are beautiful and clean. Property is conveniently located. Hotel staff are very friendly. Breakfast is served on the lower level and is delicious with a variety of offerings including an egg station.

  • Stayed: June 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Debra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Center, Director de Relaciones Públicas at Casa Fuster Hotel, responded to this reviewResponded 8 August 2018

Dear Debra,

Thank you for taking the time to leave this wonderful message about your recent experience in Casa Fuster.

We are pleased to read that you enjoyed the service provided by our staff and the our Breakfast Buffet assortment.

Please allow me to apologized for the noise coming from the school next door, next time we will do our best to accommodate you in another side of our historical building.

Do not hesitate to contact us back if you decide to come back to our property, we will be glad to welcome you personally.

Best regards,

Cesar Royo

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Reviewed 7 August 2018 via mobile

Staffs were very friendly and kind. The facility was great!! I wanna stay again!!
Also, the location is really convenient. Especially, those who are in charge of guest relations, front and door person are helpful! Highly recommanded!!

Stayed: August 2018, travelled with family
Thank Tourist447905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Center, Director de Relaciones Públicas at Casa Fuster Hotel, responded to this reviewResponded 8 August 2018

Dear 大祐 福,

We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks, especially to our amazing Guest Relations and Bellmen staff! As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Our location is conveniently close to shopping areas, dining, and attractions making it a prime destination, we are grateful to hear you enjoyed it!

We are highly looking forward to your next visit to Barcelona and we hope to see you again soon!

Warmest Regards,
Cesar Royo

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