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Reviews (1,896)
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Show reviews that mention
All reviewslas ramblasgreat locationdeluxe roomliceu metro stationcentral locationgothic quarterla boquerianoisy at nightrecommend this hotelcity breakfamily roomclean roomsbreakfast roomstreet noiseside streetbars and restaurantsreception staff
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17 - 22 of 1,896 reviews
Reviewed 10 August 2018 via mobile

We booked a nice looking modern rooms as shown on the sites and when we reached we found out the hard way that there are renovated rooms and old ones, and yes you guessed it we got the old ones. Old furniture, old towels, thin walls, minibar closet with no minibar in it, had to carry actual metal keys with big key chain, top it all with waking up to noisy renovation works. My first trip to Barcelona and I believe the last.

Stayed: August 2018, travelled with family
Thank Bashar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Oriente_BCN, Gerente at Oriente Atiram, responded to this reviewResponded 10 August 2018

Hola!

I'm sorry to hear that we were below expectations! I recommend you to give another oportunity to our lovely city. It's true that we have Deluxe romos and regular ones, sorry if the one you choose doesn't fit with you. Would love to see you again and have the chance to change that idea of Barcelona!

Warm regards,
Alejandro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

The hotel is located in a great spot but you'll find little to no amenities. We checked in around 1:00 and found a very hot room. They told us to let them know if it didn't cool down, which we did. When we complained again the 3rd time, they finally said they thought it was blocked and brought a fan around 2230 hours. We would have cancelled this room after first seeing it but since we booked ahead through another site, we would have lost our money for a 3 day stay.

Stayed: August 2018, travelled as a couple
Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Oriente_BCN, Gerente at Oriente Atiram, responded to this reviewResponded 7 August 2018

Hola Deborah!

Thanks for your feedback, we really appreciate it. I'm sorry to hear that your A/C doesn't work propperly. We will double check so we will be able to find a solution.

Hope that at least you had a nice experience visiting our lovely city.

Warm regards,
Alejandro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

I would thoroughly recommend this hotel if visiting Barcelona. Right on Las Ramblas so you walk out the door straight into the buzz, and fabulous little cafes/bars/markets stalls/shops, and directly across from Plaza Real. Fantastic vibe.
Very friendly and helpful staff, room was clean and spacious, bathroom/shower same. Great value for money. Perfect choice so will be back ☺️

Stayed: August 2018, travelled with friends
1  Thank Tricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Oriente_BCN, Gerente at Oriente Atiram, responded to this reviewResponded 6 August 2018

Thanks for your recommendation Tricia! It's the best thing you can do for us! Would definetly love to see you again!

Warm regards,
Alejandro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2018

The hotel is fairly clean, service is good and the breakfast was great. The rooms does not have USB to charge phone, only one 110 outlet so if you have more than one person then you have to take turns to charge your phone. It is a little noisy if your room is located on the street. Overall not a bad experience.

  • Stayed: July 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Oriente_BCN, Gerente at Oriente Atiram, responded to this reviewResponded 6 August 2018

Thanks a lot George! Would love to see you again!

Warm regards,
Alejandro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2018

I have reviewed the Oriente previously. I gave it a 5***** rating. After this last visit nothing has changed. High professional level of service, personal, cheerful, helpful and proficient reception staff. Room service and meals all excellent. I would like to add however, that on this occasion there was a taxi strike which made a difficult situation for tourists, and locals. I would like to mention two of the reception staff in particular; Daniel and Ieva who went above and beyond what is usually expected and helped to resolve the taxi situation for us. It took many phone conversations to do so. We were extremely grateful to them. Nothing was too much trouble for them; they were friendly, approachable and pleasant. Thanks again Oriente for creating another good memory.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Service
Thank wickhamchilds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Oriente_BCN, Gerente at Oriente Atiram, responded to this reviewResponded 6 August 2018

Thanks a lot for your kind words! We are super happy that you decided to return and would love to see you again!

Warm regards,
Alejandro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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