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Reviewed 19 March 2020 via mobile

We stayed one night on our trip back to Sweden from Nerja, Spain. This was in corona-times so the restaurant was closed but they offered free coffe/tea and water. Unfortunatly everything else at the hotel was closed, too, because of that corona-virus and demands from the government in Spain. But the hotelroom was perfect! A big room on the groundfloor with own access to a small garden. The staff were also very kind and helpful. Perfect areas outside the hotel for the dogs, even though we just could take a short stroll due to regulations in this pandemi.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank 545tintin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Alvaro Gredilla, General Manager at Abba Burgos Hotel, responded to this reviewResponded 27 March 2020

Dear Guest,
Thank you for taking the time to review your stay with us.

It is rewarding to know that you were so pleased with your quality room and our team's service. These are challenging times for us all, and we regret that the closure of certain spaces in our hotel was mandatory. However, the health and safety of our guests remains our main priority and we appreciate your understanding.

We hope to welcome you back for the full Abba Burgos experience in the future!
Best wishes,

Alvaro Gredilla, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2020

Nice hotel in Burgos that was a monastery before. We had a large room on the second(actually first) floor. High ceilings, very good beds and nice bathroom. Minibar with drinks(!). Only minor thing was high temperature that we were not able to controll. Fortunately the terracedoors could be opened and gave fresh air. Rooms were clean, breakfast was good.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 888travelpro
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Alvaro Gredilla, General Manager at Abba Burgos Hotel, responded to this reviewResponded 5 March 2020

Dear Guest,
Thank you for reviewing your recent stay with us.

We are delighted that you had a memorable experience during your stay with us and appreciate your valuable feedback about our spacious rooms. We encourage our guests to notify us of climate control operations to see if we can provide a solution. Nevertheless, it’s great to know you were satisfied with our breakfast buffet, a great start to the day.

We hope to see you again in the future.
Best regards,

Alvaro Gredilla, General Manager

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Reviewed 23 February 2020

Hotel close to city center, restaurants, cathedral and shops.
Confortable and large room . nice restaurant / breakfast very good. good service globally.
Expensive parking for your car; 20 euros per day/night

Date of stay: February 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Gibsalex
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Alvaro Gredilla, General Manager at Abba Burgos Hotel, responded to this reviewResponded 24 February 2020

Dear Gibsalex,
Thank you for taking the time to review your experience with us.

We appreciate your mention of our prime location, and we are glad that this helped you make the most of your visit. Thank you for also letting us know that your room met your expectations.
We have duly noted your concern regarding our parking price, however, our parking price is similar to other hotels of the same category, but with the advantage of enjoying large spaces and easy access.
It was rewarding to receive your compliments towards our dedicated team members and our restaurant. This will encourage us to continue upholding our high standards.

We hope to welcome you back.
Best wishes,

Alvaro Gredilla, General Manager

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Reviewed 14 January 2020

On our way to A Coruna and needed a half way stop.

Great hotel, very close to the action, but incredibly quiet.

Travelled with our dog, Jesus on reception gave us a fantastic room, I think even my dog enjoyed it.

Jesus, the bar lady and breakfast staff excellent!

No problems staying here again

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
1  Thank Peter W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Alvaro Gredilla, General Manager at Abba Burgos Hotel, responded to this reviewResponded 15 January 2020

Dear Peter,
Thanks for posting such a positive review of your time at Abba Burgos.

We are thrilled that you enjoyed your stay with us! Your kind mention of our convenient location and our team's courteous service is truly appreciated. We will be sure to share your comments with Jesus as well as our bar and breakfast teams and give them the recognition that they deserve.

We hope to welcome you back in the future and wish you all the best for the coming year.
Best regards,

Alvaro Gredilla, General Manager

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Reviewed 8 January 2020 via mobile

I have been coming to the Abba since 2012 but this is likely our last visit.
Dogs now charged at 25 euro a day and parking at 20 euro a day is OUTRAGEOUS.
It’s a nice hotel but a dog, parking and breakfast now comes in at 150 euro a night which is madness.
We will be going to the dog friendly Rice Bulevar unless something changes.

Date of stay: January 2020
2  Thank SpanishTinto
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Alvaro Gredilla, General Manager at Abba Burgos Hotel, responded to this reviewResponded 13 January 2020

Dear Guest,
We are truly grateful for your loyalty and your continued trust in our hotel and staff.

We thank you for taking the time to share your experience with us, as it helps us to highlight areas for improvement. Whilst our charges for pets and parking are similar to other hotels of the same standing in the local area, we regret to hear that this wasn't entirely to your satisfaction. We do try our best to keep our prices competitive and we are transparent with our costs. For this reason, additional charges are clearly shown on all platforms before proceeding with the booking process. However, rest assured that we have duly noted your concerns and have already been taken into consideration.

We hope to welcome you back again.
Best wishes for the coming year.

Alvaro Gredilla, General Manager

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