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Reviewed 22 April 2020 via mobile

After being let down by another hotel we managed to book in here for a one night stay during the lockdown in Spain. We were so grateful to the staff as they were closing the next morning. Booking in was good, the receptionist was friendly helpful and suitably protected. We had a room on the first floor overlooking the petrol station, due to the restrictions it was very quiet. Room was big and clean, although I did clean all surfaces door knobs taps etc. again with antibac spray. Bed was big and very comfortable and the WIFI was good but we only noticed one other car so the place was pretty empty. We did not take the optional breakfast as we had brought our own food for our long journey back to the UK after our Brittany ferry being cancelled 3 times! We were advised we would need to check out by 8am but that was not a problem. The only negative was no hot water, this maybe because the hotel was closed and only open for stranded travellers. But a good nights sleep and a good location.

Date of stay: April 2020
Trip type: Travelled as a couple
1  Thank gardenofengland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2019

well this is a budget hotel and yes half of it was a building site but it was clean enough with a good hot shower and a comfy bed. there was a three course menu including wine for eleven euros with no shortage of takers. so budget but fine.

Date of stay: May 2019
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank cheerzeazyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2019

After an amazing 7 weeks in Spain I’d booked this hotel as a quick overnight Travelodge type hotel before the ferry from Santander. On arrival it was absolute chaos both in the car park, “hip” bar and minuscule reception which was a temporary construction behind a temporary wall off the bar. There were no apparent habitable rooms on the first two floors but the windows on the top floor seemed more complete. I could not stay due to mobility problems and tried to explain that I needed to cancel. Eventually I was told I had to do this through the booking website. I have been charged as per the cancellation policy however I have registered a complaint by email. I have yet to receive a response and sadly don’t expect to receive one. Less than 2km away towards the motorway is a lovely 4 star hotel that is virtually the same price as this one. When I booked in January the reviews were good however I’m rather suspicious about the authenticity of these now. I should have taken photos but was so upset and intimidated by the chaos that I had to drive away. Caveat emptor!

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Judith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2018

We were checked in reasonably well by a lady who had good English and the room and bathroom were very clean and tidy however there were some low parts of the ceiling in our bedroom. I had no chance, I banged my head three times and never ventured to that side of the bed again, dispatching my wife to sleep on that side, but even at 5’ 2 & and a quarter inch she had the odd mishap too! Thankfully no bruises came out?

I woke strangely at around 05:00, I didn’t know why, I didn’t need the toilet, I was still sleepy and so I tried to nod off and then I heard it…………………ZZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzz!!! The man next door was snoring like a pig, worse in fact, yes the walls are that thin!

I did drop off but was reawakened at 07:00 when the very same mans wake up alarm went off. It sounded for about 10 minutes, it even woke my wife up and that’s saying something.

We went down to breakfast and I had to ding the bell on reception twice so we could be directed to the breakfast area. A man eventually came along and showed us in to the public bar where lots of locals lined the bar, drinking coffee and eating all kinds of things.

We found tables where there appeared to be other hotel guests all tucking into differing delicacies, we took a seat at a table without anything on it at all, no cutlery or plates. I looked around, I did a bit of snooping but alas I found nothing that resembled breakfast items.

Then the very same man came to us and told us to order at the bar. So we tried and we got nowhere, all we got were two bits of toast, an orange juice each and I had the tiniest coffee cup that there could ever be, there was about 14 molecules of coffee in it.

Personally I think the staff were so run off their feet they couldn’t give a dam about two British visitors who had paid a modest sum for accommodation with breakfast, and left them to it. Not the kind of hospitality I would expect. I would normally have complained but I could see the fella could not give one stuff so I left it. He could quite easily have given us a few local items to choose, we aren’t fussy.

I won’t ever be back, not likely I know, and so did he, he cared that little.

My wife and I run our own small B&B in the UK, I believe its very important that when people have chosen you to provide them with accommodation and food that you do so to the best of your ability and make the experience as good as possible, I’m sorry to say we didn’t get our kind of attitude on this occasion.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

This hotel is located outside of town at a truck stop.
The service is minimal and the rooms stink of smoke.
The beds are uncomfortable and it's hot.
I guess if your on a budget for one night but don't expect much.

Date of stay: July 2017
Trip type: Travelled as a couple
Thank Nicq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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