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All reviews main building minute walk carriage house free bikes old town eggs and bacon breakfast was delicious beautiful property busy road gin and tonic rooms are spacious small hotel residential area lovely room town centre stayed for nights mini bar
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Reviewed 19 June 2018

Stayed 2 nights and enjoyed it very much. In total there are ~25 rooms but only a few (~10) are in the actual 'villa' that you see in the pictures and the rest are in a modern, new building just behind it. Nothing wrong with that, but staying in the modern section (as we did) is what you'd expect - newer, modern facility/rooms. They are well-appointed, comfortable beds, decent bathrooms - very nice, but no 'wow' factor. The villa has a small bar and it's where breakfast is served (which is nice). The location is good, but NOT in the center (new or old center) and to walk there would be a LONG 15 mins....we biked (they have free bikes to use) and it took ~7-8 mins to get to old town. Service was good, free parking and wifi worked well. Overall I'd recommend, but realize you aren't right in the 'center' of things.

Room tip: if you can, try and get in the actual villa
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank MAB430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikel A, Director General at Hotel Villa Soro, responded to this reviewResponded 21 June 2018

Dear Guest,

Thank you very much for choosing Villa Soro during your travel plans. We appreciate your time in evaluating your stay with us.
We regret that the room you booked was not the one you wanted to find the wow factor. Our hotel has different categories of rooms to cover the travel needs of each guest, from double rooms to villa deluxe roms at the main building. Once lodged in the Hotel, and under availability, our clients can choose another type of room with a supplement.
Please, contact us directly for future reservations. We will be happy to advise you on the best choice of room for your next stay.
We hope to have the opportunity to welcome you again very soon.

Best regards
Mikel Astobiza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

An amazingly beautiful hotel with experienced and caring staff. Everyone employee at the hotel was extremely kind and helpful. Our room was absolutely stunning! We would not stay anywhere else when visiting San Sebastian!

Date of stay: June 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Randall-ATX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikel A, Director General at Hotel Villa Soro, responded to this reviewResponded 20 June 2018

Dear Randall,

We appreciate your trust in Villa Soro during your recent stay in San Sebastian. Thank you for sharing with us your impressions with this amazing review.
We are pleased to learn that our facilities were suitable to your trip requirements an that you enjoyed our friendly team. Our ultimate goal is to provide our guests a simple, smart, spot on experience. We are thrilled to learn that we have been successful.

We look foward to welcoming you very soon.

Mikel Astobiza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

A little gem 10 mns walking from the city center. Very nice and helpful staff. Breakfast is excellent and covers everything from savory to sweet products. The rooms are very well equipped and generous in space.

Date of stay: June 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Veronica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikel A, Director General at Hotel Villa Soro, responded to this reviewResponded 20 June 2018

Dear Veronica,

Thank you for choosing Villa Soro and for taking the time to share with us your experience. We are delighted to read that our rooms and our breakfast with fresh and local products made your stay with us exceptional. Your kind words are very much appreciated.

We look foward to welcoming you for another memorable experience.

Warm regards,

Mikel Astobiza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

One night in San Sebastián is not enough. This place of luxury helped with making the trip memorable. The staff were welcoming and the service top notch! Our room was beautiful and the beds...heavenly! My sons did not want to l ave. Make sure you get breakfast included, it’s worth it! It is within walking distance of the Zurriola.

You can reserve bikes. For us due to a large party we weren’t able to. Overall a great stay!

Date of stay: June 2018
Trip type: Travelled with family
Thank ETC2529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikel A, Director General at Hotel Villa Soro, responded to this reviewResponded 20 June 2018

Dear Guest,

We appreciate you choosing our Villa Soro Hotel during your recent stay! Thank you for taking your time to share such a positive experience! We are very proud of our beautiful property, and our top notch customer service, so it feels good to know that you had an excellent experience with us!
We would like to apologize because of the free bicycle service abailability, we do not have mutch space to manage them for all guest at the same time, but as we can see it was not a big problem.

We are looking forward to welcome you soon for another fabulous stay!

Best wishes from San Sebastian!

Mikel Astobiza
General Manager

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Reviewed 16 June 2018

Really liked staying here. The property was in immaculate shape. Service was outstanding. The breakfast was an amazing spread of about anything anyone would want. And it is quiet - not in the busy center of town but only a 10 min walk to the center,

Date of stay: June 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank roamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikel A, Director General at Hotel Villa Soro, responded to this reviewResponded 20 June 2018

Dear Roaming,

Thank you very much for choosing Villa Soro during your travel plans. We appreciate your time in evaluating your stay with us and for such a fantastic review. It is very pleasing to read that we met all expectations and that you had a wonderful experience with us! We always try to go above and beyond to please our guests. Your happiness and satisfaction is our number one priority!

We love to know that our location was suitable during your travel, allowing you to enjoy the city and at the same time offering the privacy and calm deserved.

We are looking forward to welcome you soon for another fabulous stay!

Best wishes from San Sebastian!

Mikel Astobiza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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