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All reviews no elevator great location old town star hotel parking garage first floor bit dated interior room tapas pintxos bars and restaurants priced hotel stay there again sea view across the river very nice hotel zurriola beach short walk
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Reviewed 8 October 2018

We very much enjoyed our stay at The Parma Hotel. Lovely view of the Bay from our room. Perfect location. We walked to restaurants and sites all over this beautiful city. We had a very nice breakfast each monring. The staff was helpful, friendly and professional. Room was clean and comfortable. We recommend this hotel!

Date of stay: September 2018
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iazurza, Director General at Parma Hotel, responded to this reviewResponded 3 January 2019

Dear guest,
Thank you so much for your nice words for the Parma Staff, and good to know that you enjoyed your stay.
Once again, thank you very much for taking some time to share your experience. It will be our pleasure to welcome you next time you visit this beautiful city.
Kind regards,
Iñaki Azurza.
Hotel Manager. "

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

I was in San Sebastian during the international film festival and was happy to have found this hotel at $125.
It has a great location. Lobby personnel were very welcoming and helpful.
The hotel has everything you need, a computer and a working printer, good coffee in the mornings, (breakfast if you want)

My room had a balcony which I loved. Some rooms were renovated I guess. mine wasn't but it wasn;t too old. Sheets and towels were clean.

Room tip: my room was facing the inner courtyard maybe that's why it was very quiet
Date of stay: September 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank CigdemNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iazurza, Director General at Parma Hotel, responded to this reviewResponded 15 January 2019

Dear Customer,

Thank you so much for such a positive review.
We love to know that you had a really enjoyable stay in our hotel.
As you mention, both, location and staff are our greatest strengths, and we try to offer the best service to make our guest feel comfortable.

Once again, thank you very much.

Kind regards,

Iñaki Azurza
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Parma hotel is family run and is a functional hotel in a great location. It is right by the ocean yet we didn't have any problems with noise. Our room was on the 2nd floor (up a short flight of stairs). The rug in the hallway needed vacuuming but the room was clean and functional. We were blocks away from the best tapas in Spain, enjoyed our walks along the ocean front and loved our time in San Sebastian!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ty E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iazurza, Director General at Parma Hotel, responded to this reviewResponded 15 January 2019

Dear Customer,

It is really nice to know that you enjoyed your stay in this beautiful and 'eatable' city.
As you mention, our location is our strength, which makes the stay in town really comfortable.

Referring to the hallway needing vacuuming, we always try to keep the hotel clean. I do not know exactly what could have happened but I apologize for any inconvenience this matter could have caused.

We really appreciate you have taken some time to share your experience.
Thank you so much.

Kind regards,

Iñaki Azurza
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018

Although this hotel is only 2-stars, it is better than a lot of 4-star hotels and the room was nice. We paid extra for a sea view, but as the hotel is so low, we actually hardly saw the sea over the wall, the rocks and the traffic right outside the window. However, it's very central and the receptionist is so helpful. There are plenty of drinks in the reception area.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank 184Mosey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iazurza, Director General at Parma Hotel, responded to this reviewResponded 15 January 2019

Dear Customer,

Thank you very much for comparing the quality of our establishment to one of four stars.

Our hotel is just one floor high and of course views will never be like on a higher floor, but we believe they still are really nice. The view are exactly as shown in pictures in our website (www.hotelparma.com).

And as you mention, our location and staff are Parma's greatest strengths.
We are really happy to know that we made a good job with you.

Kind regards,

Iñaki Azurza
Hotel Manager

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Reviewed 21 August 2018

The hotel is small but located in a great location, across the street from the ocean meets the river. We were on the second floor that overlooked the ocean. Although the hotel was only a 2 star, it really should have been rated a 3 star. The room was very clean and the staff very friendly and helpful. Normally we do not take breakfast at hotels because I'm quite fussy about breakfast. However, their breakfast was great. Had things that I love, like real fresh fruit, yogurt, along with the other standards. The price was extremely reasonable. The hotel was easy walking distant to the train station as well as center of old town. Thank you for an enjoyable stay.

Room tip: External room overlook the ocean
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Maria84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iazurza, Director General at Parma Hotel, responded to this reviewResponded 5 January 2019

Dear guest,
Thank you very much for your positive and complete review. We really appreciate you have taken some time to share your experience and we are happy to know that you enjoyed your stay in our beautiful city and in our hotel as well.
Once again, thank you so much.
Kind regards,
Iñaki Azurza
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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