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All reviews old town great hotel slow wifi modern hotel street parking minute walk quiet neighborhood ondaretta beach lovely walk nespresso machine tapas secure parking walk along the beach the air conditioning rooms are large hotel bar breakfast was excellent
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8 - 13 of 1,659 reviews
Reviewed 25 September 2018

Excellent Hotel, very clean and quite. Located in nice area, walking distance from the water and beach. Breakfast is very good, tasety and nutirionous. Staff are friendly. I will definitely use it again.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank abdul1236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 26 September 2018

Good morning Abdul!
Thank you for giving us your opinion about your stay at the Nh Collection Aránzazu hotel.
It is a reward for us to know that we have reached the level of satisfaction you needed to make your stay at the hotel special, and we are proud to know that we have become your reference hotel in Donostia.
It will be a real pleasure to have you with us again.
A cordial greeting,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018

This hotel is located in a very nice neighborhood. You can either walk to the beach in 10 minutes or get a hotel bicycle to ride around town. The hotel design is very modern. The rooms are large, clean and comfortable. The bed and linens are excellent.
The breakfast area is large. There are at least fifty breakfast items to choose from!!! All tasty and fresh.
The neighborhood and streets around the hotel have several nice restaurants to choose from also. Personally, the area is better for quiet time away from the loud and touristy old town

Room Tip: Front facing rooms have a nice street view
  • Stayed: September 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Panchali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 17 September 2018

Good afternoon Panchali,

I would like to thank you the time you have spent in sharing with users of Trip Advisor your review about the stay at the Nh Aranzazu Collection.
It is a real happiness for us to see that we have achieved our goal, surprising you with the experience. It is the best reward for the team, and it helps us to continue working with enthusiasm and motivation.
We hope to see you again on future visits to San Sebastián and feel free to contact us for anything you need, we will be happy to help you.
Thank you very much again and see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2018 via mobile

This is a stylish, modern hotel, in a good location for the beach and funicular, and a moderate (but very picturesque) 30 min walk from the Old Town (helps work off the pintxos!).

Rooms are clean, modern, and well-appointed.

Staff are helpful and friendly.

Stayed: September 2018, travelled as a couple
Thank robcat7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 17 September 2018

Good afternoon!
We would like to thank you for taking the time to share your stay in Nh Collection Aránzazu.
It is a pleasure for us to know that the hotel, staff and location achieved your expectations.
We will be delighted to welcome you again in next visits, do not hesitate to contact us, we are at your disposal.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

We spent 5 nights in San Sebastián and enjoyed our stay very much. About a 35-40 minute walk to the old town center and the walk is along the beach. You can also take the # 5 or #25 bus for about $1.75. You have to walk around the building and cross the boulevard and get the bus in front of the hotel Condido. Very simple and quick. We were super happy with our room, very spacious, great shower and comfy bed. Breakfast was very good with lots of options. The people at the desk were very helpful and friendly. They even gave us towels for the beach!!! We had drinks and pintxos on the terrace and the food and service was great. Would make it a point to stay there again
Be sure to experience the pintxos bars. I think we tried them all!!!!!

Stayed: August 2018, travelled as a couple
Thank lindal741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 10 September 2018

Good morning!
I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu.
It is a pleasure for us to know that our rooms, staff and location achieved your expectations.
Looking forward to hosting you in the future.
Best regards,

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Reviewed 13 August 2018

A fantastic restaurant across the road from the hotel Vinoteca Bernardina.
The hotel is in a local but very convenient location supermarket across the road the bus stop a 3 min walk. Great local cafes. Walk into the old Town is a flat 30 walk, but a great way to walk off the great food and take in the surrounds.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank ZeloBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 13 August 2018

Dear guest

We want to thank you the time you have spent in sharing your opinion about the experience at the Nh Collection Aranzazu .
It is a real happiness for us to see to know that you have enjoyed the stay. It is the best reward for the team, and it helps us to continue working with enthusiasm and motivation.
We hope to see you again on future visits to San Sebastián and feel free to contact us for anything you need, we will be happy to help you.
Thank you very much again and see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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