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All reviews old town great hotel slow wifi modern hotel street parking minute walk quiet neighborhood ondaretta beach lovely walk nespresso machine tapas secure parking walk along the beach the air conditioning rooms are large hotel bar breakfast was excellent
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Reviewed 13 September 2018 via mobile

This is a stylish, modern hotel, in a good location for the beach and funicular, and a moderate (but very picturesque) 30 min walk from the Old Town (helps work off the pintxos!).

Rooms are clean, modern, and well-appointed.

Staff are helpful and friendly.

Stayed: September 2018, travelled as a couple
Thank robcat7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 17 September 2018

Good afternoon!
We would like to thank you for taking the time to share your stay in Nh Collection Aránzazu.
It is a pleasure for us to know that the hotel, staff and location achieved your expectations.
We will be delighted to welcome you again in next visits, do not hesitate to contact us, we are at your disposal.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

We spent 5 nights in San Sebastián and enjoyed our stay very much. About a 35-40 minute walk to the old town center and the walk is along the beach. You can also take the # 5 or #25 bus for about $1.75. You have to walk around the building and cross the boulevard and get the bus in front of the hotel Condido. Very simple and quick. We were super happy with our room, very spacious, great shower and comfy bed. Breakfast was very good with lots of options. The people at the desk were very helpful and friendly. They even gave us towels for the beach!!! We had drinks and pintxos on the terrace and the food and service was great. Would make it a point to stay there again
Be sure to experience the pintxos bars. I think we tried them all!!!!!

Stayed: August 2018, travelled as a couple
Thank lindal741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 10 September 2018

Good morning!
I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu.
It is a pleasure for us to know that our rooms, staff and location achieved your expectations.
Looking forward to hosting you in the future.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

A fantastic restaurant across the road from the hotel Vinoteca Bernardina.
The hotel is in a local but very convenient location supermarket across the road the bus stop a 3 min walk. Great local cafes. Walk into the old Town is a flat 30 walk, but a great way to walk off the great food and take in the surrounds.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank ZeloBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 13 August 2018

Dear guest

We want to thank you the time you have spent in sharing your opinion about the experience at the Nh Collection Aranzazu .
It is a real happiness for us to see to know that you have enjoyed the stay. It is the best reward for the team, and it helps us to continue working with enthusiasm and motivation.
We hope to see you again on future visits to San Sebastián and feel free to contact us for anything you need, we will be happy to help you.
Thank you very much again and see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018 via mobile

We had asked for a big enough too
For two adults and two kids. We got givena double bed with barely enough space to get an entrance bed . The hotel were not bothered and did nottjing to get us a bigger room. The two days we looked forward to in San Sebastián were ruined by the complacent and uncaring attitude of the hotel. I have always stayed in NH but wouldn’t stay here again.

Stayed: August 2018, travelled with family
1  Thank Suki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 13 August 2018

Good morning Suki!

We are very sorry to know that the size of the room was not to your liking. Normally in cases like yours, two adults and two children, we have the option of taking two connecting rooms, one with a double bed and the other with two beds to live a pleasant stay in family. We don't have bigger room's for families, so we are very sorry we could not offer you a solution to be in one room more comfortable way. Do not hesitate to contact us if you need anything, we are at your disposal.

Best regards,

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Reviewed 10 August 2018

This hotel is a temptation to keep you in the room and to not enjoy that beautiful city. The room are excellent ,large with nice design and bedding .Modern and new with no carpets on the floor which we loved.Considering the high prices in the area the price we paid was a bargain. It is about 10-15 minutes from the beach but for the old town is about 35-40.
I would really enjoy staying again in this hotel

  • Stayed: July 2018, travelled with family
    • Cleanliness
    • Service
Thank stefan0sx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this reviewResponded 13 August 2018

Good morning Stefanos!
I would like to thank you for taking the time to share your opinion about the stay in Nh Collection Aránzazu.
It is a pleasure for us to know that our rooms and location achieved your expectations.
Looking forward to hosting you in the future.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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