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“Great hotel & position!”

Hotel Mercure Rouen Centre Cathedrale
Ranked #339 of 747 Restaurants in Rouen
Restaurant details
Reviewed 10 July 2018 via mobile

This hotel is in the perfect position in Rouen, so close to the cathedral!
We parked our car under the hotel no problem.
All the receptionists were super friendly and so helpful regarding sites to visit in Rouen and anything else you need. They’ve booked a restaurant fore us, we borrowed wined glasses and an ice bucket, nothing was too much trouble.
Our room is comfortable and the air-conditioning is working well.
Thank you for a marvellous stay Mercure Rouen.

Thank hippyausiesmelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 15 reviews

Reviewed 11 June 2018 via mobile

...Logistics is not well thought through. The hotel is hidden in the historical part and is isolated by pedestrian streets. Thus, navigators are lost, hotel's and booking.com directions for auto-travellers are misleading. After 3 rounds we had to switch to Yandex navigator at our smartphones to find right "hole". Plus we had to call to the hotel to receive passcode to the area - directions were silent about this surprise. Plus after this quest, the reception told that their parking does not allow Mercedes Viano and we should park it ourselves elsewhere. And the hotel does not have parking service...A-a-ah?! Why must this be a special service? In any branded and not only hotel a concierge normally has driving license and will be happy to assist the tired guest to park the car, but not in Mercure.
Check-in took very long, although there was only one couple in front of us. Rooms are spacious enough and clean. Breakfast? I am not sure that I will be able to enjoy it, as I will have to walk three streets to take my car and, hopefully, drive it back to the hotel after...do not know how many rounds around....A problem which can be easialy solved by hiring a concierge with driving license - an investment which does not require astronomic capex (i.e., rebuilding underground parking to fit standard minivan).

Thank Igor-Angler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2018 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2018
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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