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Celeste2012
York, United Kingdom

Great central hotel

Review of Wilson Square
5.0 of 5 bubblesReviewed 15 Apr 2018
central hotel, very close to victor hugo market. Bed was comfy, clean bathroom, reception staff very friendly. Great value for location etc. 5 minute walk from centre, close to metro, busy street but soundproofed windows so not a problem.
Date of stay: April 2018
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Reviews (128)
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5 - 10 of 128 reviews
Reviewed 16 October 2017

The hotel is in a great location right in the heart of Toulouse. The central square is just a 5-minute walk away, the area is buzzing with restaurants and bars, the metro station Jean-Jaures is just a minute away, the airport bus stop (Jeanne d'Arc) is 5 minutes away.

The staff was cheerful, the room clean, the mattress very good. The air condition worked well.

However, the rooms are outdated and very noisy at night. The hotel website says they are renovated and soundproof - but it's not true. There is a noisy bar across the street (which seems to have the longest opening times of any bar in the vicinity), and the noise gets into the room even through closed windows. And according to the fire escape plan, nearly all rooms face the same direction, so there is no chance getting a "quiet" room here.

There were no free power sockets in the "recently renovated" room - I had to unplug the desk lamp in order to recharge my mobile phone. The only thing that was clearly renovated was the bed - it was really, really good.

There are no key cards, but bulky room keys, and no light switchs near the bed.

The automated outside doors only operate when there is reception staff present. There is no way to open them even if you have your room key. While the reception is occupied 24h, sometimes the employee has to walk away for a short time, and you cannot enter until he gets back - the sliding doors will simply not open.

I still think it is worth the price (nearby hotels with nice rooms cost almost 2x as much). But one should keep in mind that you get what you pay for - the building is outdated, the rooms are not nearly as nice as even in modern 2-star hotels.

Room tip: Ask for the highest floor possible - should have less outside noise.
Date of stay: October 2017
  • Trip type: Travelled solo
    • Service
Thank FromFrankfurt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2017

It's a typical! French Two Star hotel with a couple of things going for it. Location is great. And staff is cheerful and helpful. AC worked just fine and towels were changed every day. So you overlook the tiny shower stall and the nick's in the wallpaper and that sort of stuff. If you want more, pay more.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank iracathey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2017

The hotel is within walking distance of train station, metro, trams and all tourist sights. The road is quiet at night, but with good selection of restaurants, bars etc. Staff couldn't have been more helpful. An authentic French city hotel, with no frills, at a bargain price.

Room tip: We were in 28, which was on a corner so the bathroom and bedroom had natural light.
Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank TullyChester
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2015 via mobile

Good price, room available at the last moment, people at reception waiting late for my arrival. Room was old style but clean, as well as bathroom. In a word : good enough for a good sleep on a business trip.

Date of stay: October 2015
Trip type: Travelled on business
Thank Come D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2015

While it is true that this hotel is very central, it is very difficult to find and to navigate to, even with the help of my sat nav system. I found it impossible to find a parking space anywhere near to the hotel, and had to park my car in the nearby multistorey car park at the cost of €27.60.
As mentioned in an earlier review I had room number 10 this room has serious light pollution issues as there is a very large bright advertising light right outside the window to this room which made sleep impossible for us even though the room was fitted with blackout curtains which did not help at all as they did not fit the windows. When I complained to the night staff about this issue he told me that he had never had any complaints before.
room was very tired and in need of updating, the breakfast was very basic and limited.
I would not recommend this hotel and if you have a car I would suggest that you use the additional car parking charges to upgrade.

I dt

Room tip: Avoid room 10
Date of stay: March 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
4  Thank Ken R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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