The room and the bathroom was quite big and fit for purpose. But what topped it off for us was the welcoming and helpful staff, both during the day and at evening. 24 hr reception was essential for us. Thank you very much to Serene (day staff) and Karim (evening staff), excellent customer service with a smile always!
Location of the hotel was great too, we walked everywhere and it’s en route to the airport. Very close to the metro too.
Good value for money hotel that is a great base for exploring Toulouse. Capitole is ten minutes walk away, plus if you fancy a trip out on the train, you're around 15 mins walk from the main station.
Pretty basic facilities but very clean and quiet.
Great for the Metro and airport shuttle bus.
Perfect location for exploring Toulouse. Everywhere walkable.
Hotel clean, pretty basic but just what we wanted. We had twin room - bit of a tight fit but it was just our base for the three nights. Towels changed daily ( just as well as there was no where to hang them to dry). Hairdryer when requested. Friendly, helpful reception staff. Didn’t have the breakfast - offered to have it out later in the morning.
really helpful lady, who rang the SNCF for us when the train strike was on and gave us the information, also all other staff really smiley and helpful.
this hotel is well placed for the centre, the Capitole and the station.
however if you leave your window open it's really noisy, but if you close it then it is virtually silent.
room is small but fine
Breakfast croissents really nice.
If I came to Toulouse again I would definitely return
This hotel is located very central to everything. Close to Capitole, Jardin Compans-Caffarelli, the market with good food, Pont-Neuf and more. The lady at reception called Remi was a star, and very helpful with questions and where to go, she even made us a nice hot chocolate. The room was a bit small but it was ok, the aircon did a good, and a nice tv Watch my movies on external hard drive. There are a lot of shops near by. Very close to the metro. If I’m in Toulouse again, I would definitely stay here.
