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Mark Renton
Plockton, United Kingdom

Unpleasant staff

3.0 of 5 bubblesReviewed 26 Mar 2019
I stayed there when I was 19 and I had a very good memory. Ten years later, I also had a nice stay. However, I was told I would have a room with a view and the window was very narrow and opaque. My bed was comfortable and the room quite good looking, with old elegant furniture, even though they could easily make the bland bathroom more pleasant.

I just thought the staff wasn't warm at all. Barely smiling or talking. Which always baffles me when you run a hotel.

Finally, the area is a student one but has become a bit dodgy looking.
Date of stay: March 2019
Trip type: Travelled on business
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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1 - 6 of 96 reviews
Reviewed 7 September 2018

This hotel is extremely well situated, in a beautiful and quiet street, near tourist attractions, gorgeous shops, the Victor Hugo market, the metro and bus routes and within walking distance of the Matbiau Station. The reception staff were very friendly and helpful, down to recommending places of interest and providing maps. My room and bathroom were spacious, airy, light and comfortable.

Date of stay: August 2018
Thank Marsha B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 June 2018 via mobile

Navigating to the hotel is a nightmare as the whole area is a pedestrian precinct. By luck we found an underground car park of the same name which took our large car. We eventually got to the hotel having walked through a less than desirable area where we felt uncomfortable by gangs of loud youths not of French extraction. The hotel is small and our room two flights up a difficult spiral staircase. The room was small as was the double bed. I would not recommend this place at all.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank U1540DVjohnt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2017

Typical older inner city French hotel; ie fairly dark with old furniture - but the beds were comfortable, there was storage room, and the compact bathroom had been recently renovated.

The owner was very helpful and the continental breakfast was fine.

Well situated. as it was just a short walk to the centre of toulouse and there were plenty of good cafes and restaurants clor by.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Stacia S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2017

Not quite what I was expecting but it was ok. Good enough for a short stay some nice restaurants nearby. Clean and tidy. There was some building work going on in the hotel that weekend but not too disruptive.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Adam H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2016

Stayed in this hotel with a few friends for one night to watch Wales v Russia in the Euro 2016 football finals.

The owner and staff were very welcoming and we were in our room in no time at all.

The room we had was very small, but more than adequate for us for one night. The hotel was within easy reach of the city centre on foot.

Great lively bar opposite, the hotel which was perfect for us when we returned late.

Room tip: Ask for a big room, but not sure if they have them.
Date of stay: June 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Craig R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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