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TrekkingWhiteTiger
Stirling, United Kingdom

A star receptionist…

5.0 of 5 bubblesReviewed 22 Sept 2024via mobile
What a joy of a hotel experience ! Anatilya (?) was the star in reception with all luggage, room, taxis and advice generously and delightfully given. Breakfast was the best in 10 days. Outstanding spread of food. Lovely sheets. Clean bedroom & bathroom. Thankyou!
Date of stay: September 2024
Trip type: Travelled with friends
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M Hilaire, Autre at Hotel Albert 1er, responded to this review
Responded 29 Sept 2024
Hello TrekkingWhiteTiger,

Thank you for your lovely comment. We are proud to know that you felt accompanied by the team at all times. Especially by Analia who always gives herself with sincerity to help you.
What a pleasure to know that you fully enjoyed our breakfast made up of quality and local products.
We hope to see you again in the heart of Toulouse.

Best Regards,
Fernando -The Reception Hotel Albert 1er
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,440)
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All reviews great location quiet street centrally located hotel would definitely stay here again quiet at night room was clean and comfortable city centre rooms are small central toulouse train station breakfast room 1er capitole victor
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9 - 14 of 1,440 reviews
Reviewed 17 September 2024

This hotel suited our purpose. It was clean, in a great location and the staff always had time for you and helped with suggestions as to what to see and best areas for food and bars.

Date of stay: September 2024
Review collected in partnership with this hotel
Thank carol s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Hilaire, Autre at Hotel Albert 1er, responded to this reviewResponded 18 September 2024

Dear Carol,

Thank you for your feedback.
It is a real pleasure for our team to offer you the best stay with our suggestions.
We will be happy to see you again in Toulouse,
Best regards,
Marine, receptionnist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2024

Great location, great breakfast, smallish but good room. Tour company booked the room so I don’t know the price but likely good value for money.

Date of stay: September 2024
Review collected in partnership with this hotel
Thank rebecca d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Hilaire, Autre at Hotel Albert 1er, responded to this reviewResponded 15 September 2024

Dear Rebecca,
Thank you very much for taking the time to leave us a comment. We are proud to know that you enjoyed your stay with us in the heart of Toulouse. We look forward to welcoming you again at the Hotel Albert 1er.
Best Regards,
Fernando - The Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024 via mobile

Staff are helpful, kind, and attentive. Location is excellent. My room was perfect in every way, comfortable bed! Quiet! Very clean! Hotel helped us arrange transport from the airport - super easy. I’d definitely recommend and definitely return here. Super, quaint, very French hotel.

Date of stay: August 2024
Trip type: Travelled with friends
Thank cll1967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Hilaire, Autre at Hotel Albert 1er, responded to this reviewResponded 27 August 2024

Dear Guest,

Thank you for your lovely review. We’re thrilled to hear that you enjoyed your stay and found everything to be perfect, from the comfort and cleanliness of your room to the helpfulness of our staff. We’re glad our location and airport transport service met your needs.

We look forward to welcoming you back and appreciate your recommendation.

Best regards,
Marine
The Hotel ALBERT 1ER Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024

hotel is very well located , close to airport bus, metro, train station, main shopping street , city centre. wifi works very well, breakfast was good enough, hotel and room was spotless. I did enjoyed my stay at hotel .

Date of stay: August 2024
Review collected in partnership with this hotel
Thank katarina r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Hilaire, Autre at Hotel Albert 1er, responded to this reviewResponded 27 August 2024

Dear Katarina,

Thank you for your kind words. We’re delighted that you enjoyed your stay with us and found everything to your satisfaction.

For your next visit, we recommend booking directly on our website or by phone to get the best rates and additional perks.

We look forward to welcoming you again.

Best regards,
The Hotel ALBERT 1ER Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2024

I asked the hotel staff three times about my parking and they gave me incorrect information leading me to have to pay way over the amount required but also being trapped in the carpark.

Date of stay: July 2024
Review collected in partnership with this hotel
Thank Seaside697279
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Hilaire, Autre at Hotel Albert 1er, responded to this reviewResponded 31 July 2024

Dear Seaside697279,

Thank you for your feedback. We are sorry to hear about the issues you faced with the parking information provided by our staff. We understand how frustrating this must have been and apologize for the inconvenience caused.

We also regret that the room did not meet your expectations. Please know that we are continuously working to improve our facilities and services to ensure a better experience for our guests.

For your next stay, we recommend booking directly on our website or by phone to benefit from our best rates and additional advantages. If you have any specific needs or questions, please feel free to reach out to us directly so we can ensure a smoother experience.

We hope to have the opportunity to welcome you again and provide a more pleasant stay.

Best regards,
The Hotel ALBERT 1ER Team

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