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JanKritz
Helsinki, Finland

Easy going visit in Toulouse

4.0 of 5 bubblesReviewed 10 Aug 2024via mobile
Our family of 4 + a friend visited Toulouse for 4 days, and we selected Mercure hotel due to its location and having a pool (important for kids).
The visit was good, we enjoyed the clean and spacious rooms (rooms with 2 bedrooms and surprisingly a full kitchen), good breakfast and the gym (even though it was tiny).
Service at the pool was randomly ok, it seems there was not enough staff at the opening of the bar so things got very delayed and some guests appeared to be quite upset about it. We felt sorry for the one and only staff member, who struggled until she got help. Generally the pool was ok, however very small.
Date of stay: July 2024
Trip type: Travelled with family
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Reviewed 9 August 2024 via mobile

Location - excellent
Parking - below hotel, 19E per night
Room - good size
Closets - plenty
Bathroom - shower excellent, toilet, with long les you had to sit sideways
Wifi - not security
Food - fresco & delicious
Bar discount - skip room cleaning, get bar discount

Date of stay: August 2024
Trip type: Travelled with family
Thank berend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2024

We stayed three nights there and generally, it was OK.
Location is perfect. It’s in few minutes on foot from central square, there are lots of restaurants and shops around.
Rooms are basic and not big but comfy enough. Bed and pillows are comfortable as well. There are tea pot and coffee machine.
Bathroom is ok just there are only shower gel and shampoo included.
Soundproofing isn’t good enough. So, it might be a problem.
Buffet breakfast is really good and breakfast hall is big, so you don’t have to wait for the table. The choice of dishes is varied including cheese, fruits and bakery.
To sum up, price is fair for conditions offered.
We can recommend it to stay.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NataliaS_World
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2024

We had a very plesent two days here. We had one of the best hotel family rooms I have ever stayed in with separate, adjoining room (with its own TV!) for our son, and a well equipped kitchenette which is just so handy when you are travelling with a family. The staff were very friendly both in reception and in the beautiful terrace bar. There was convenient parking and the locality was ideal.

Date of stay: July 2024
Trip type: Travelled with family
Thank Deirdre C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2024

Great location in city center comfortable bed and pillow, very basic amenities in bathroom. Room with a kettle coffee and tea . Some rooms had bottles of water and some did not.
Very nice and rich breakfast .
Stairs from the road to the lobby, facilities for handicapped

Room tip: Tiny outdoor pool
Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zippi_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2024

Super 1 night stay. So easy to find off the airport bus.... 5 minutes walk..... We were able to check in at 11am early for our one night stay. Great, clean functional room. Didn't use any facilities but the location was just perfect. Helpful reception staff.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TraceyS664
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahogany Club, Directeur général at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 10 April 2024

Thank you very much, dear customer for this GREAT comment! The whole team is delighted, because your satisfaction is the best reward.
We hope to welcome you again very soon: this time you may be able to use our facilities: our terrace designed for relaxation, our swimming lane, our fitness room, our cocktail bar, etc.
Best regards,
Sébastien PUJADES - General Manager

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