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Traveller rating
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All reviews excellent hotel good size restaurant staff location is ideal a lovely stay air con sebastien bed carcassonne
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1 - 6 of 657 reviews
Reviewed 12 June 2020

Fantastic hotel for a family trip.
The family rooms for 4/5 people are perfect and really good value for money.
Great service overall and special thanks to Sebastien for looking after us so thoughtfully and professionally during our stay.
Hope to see you soon!

Date of stay: June 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Jorge M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2020 via mobile

The hotel is just a short walk from the beautiful La Cité. All the staff we encountered were really friendly & helpful. Our room was compact but had a very comfortable huge bed. It was also very clean, as was the rest of the hotel. My husband thoroughly enjoyed his breakfasts, I'm not a breakfast person but the orange juice from the machine was delicious. I would definitely recommend & would certainly return if ever in Carcassone again.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank cynem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2020 via mobile

We have just spent 4 nights in this hotel and we really enjoyed it. Friendly staff and service. A special mention for Charles in the restaurant and Jemila at breakfast.
The location is ideal for both the Cité and centre. We walked to both a number of times and enjoyed it.
The breakfast was varied and the dinner menu had lots of choice and good value. Complimentary tea and coffee in the foyer is a nice touch.
In Summer, the outside space with swimming pool is an added attraction.
We have 2 small recommendations, one is to provide milk for the complimentary tea and coffee, many people like this and to have a scales available to weigh our suitcase before departing to the airport.
Otherwise, a very pleasant stay. Thank you

Date of stay: January 2020
Trip type: Travelled as a couple
Thank maireo15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2019

A clean, comfortable, quiet hotel with a decent breakfast. The room was small but the bed was very comfortable. The bathroom was bigger than many others in France The staff are friendly and helpful and the hotel is an easy 15 minute walk to the walls of la Cite. Not fancy but a good place to sleep and great value.

Date of stay: October 2019
    • Value
    • Location
    • Service
Thank PamCanmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2019

Our holiday apartment was opposite this hotel and we ate here twice the second time as a farewell party with a dozen of us for which one of the group had booked the tables. The waitress who served on both occasions excelled. The food on both occasions was first class. The first time I had the guinea fowl and on the second occasion the duck tagliatelle after a superb seafood salad starter. No menu cards here but a large blackboard is displayed for you to select from. If you stayed here it is a 10 minute walk to the old city gate.he local beer Ciutat is also served and is good if you enjoy blonde bier.

Date of stay: October 2019
    • Location
    • Service
Thank MartinG_53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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