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1 - 6 of 274 reviews
Reviewed 11 July 2019

It is quirky, but we did like the Pont Levis hotel. A great location for the old town - long way from the new though the Petit Train does stop outside. The rooms were generous but ours on the ground floor had an interesting view...of not a lot! Plenty of room though. Staff were all delightful.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLHCARCA, Directeur général at Hotel le Pont Levis - Franck Putelat, responded to this reviewResponded 19 December 2019

Dear Guest,

We thank you for your nice comment and we hope to welcome you soon in our resort.

Kind regards

Manager- Hôtel Pont Levis Franck Putelat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2019

The airport shuttle takes your right to the front door where we were greeted by the friendly staff who were very helpful.
The bed was comfortable and the room was clean - the hotel is directly opposite to the citadel entrance too literally on the door step.

I would recommend

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank BasicBrad87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLHCARCA, Directrice at Hotel le Pont Levis - Franck Putelat, responded to this reviewResponded 20 June 2019

Dear Guest,

Thank you very much for your opinion. I hope to see you for another stay in Carcassonne.
Best regards

V.PIERRE
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2019

We were very surprised on arrival by the highly efficient and friendly staff. The hotel has definitely an innovative and modern, but still welcoming design. Each room is decorated tastefully and different. The breakfast buffet has an incredible variety of different cereals, breads, jellies, coffees, teas etc etc. Besides the property is ideally located to visit the old Carcassone city and castle. In the back there is a small swimming pool and lovely garden. We shall definitely go back to the place when next time in the Carcassone area.

Room tip: Book room away from street out to the back, facing the pool and garden area
Date of stay: June 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank O W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLHCARCA, Directrice at Hotel le Pont Levis - Franck Putelat, responded to this reviewResponded 20 June 2019

Dear Guest,

Thank you very much for your opinion. We are very glad that you enjoyed your stay in our hotel and hope to see you for another stay with lot of pleasure.

Best regards

V.PIERRE
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2019 via mobile

Loved our stay here. We were two nights and found the hotel very comfortable and friendly. Very good bed and bedding, breakfast was beautiful selection of very good local items, hard to choose. Nice cozy little bar and fantastic views from the top of the hill behind the hotel. Definitely would stay here again. Staff were most accommodating.

Date of stay: May 2019
Trip type: Travelled with friends
1  Thank Lmvollen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLHCARCA, Directrice at Hotel le Pont Levis - Franck Putelat, responded to this reviewResponded 17 May 2019

Dear Guest,

Thank you very much for you opinion. My staff and i are very glad that you enjoyed your stay at our hotel. We hope to see you for another trip to Carcassonne.
Best regard

Véronique PIERRE
Directrice

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Reviewed 11 May 2019 via mobile

Very modern and nicely decorated hotel. Perfect location - only few steps away from the main attraction (Cité de Carcassonne). Helpful and polite staff. The room was clean and spacious. But the bed could be more comfortable and if you’re a light sleeper, you’ll wake up every time you turn at night, because of the noises the bed makes. Breakfast costs 18eur. Here you will have a decent selection for sweet breakfast (pastries, yogurt, fruits, etc.), but not so much for savory option - only eggs, a few different cold cut meats and cheeses. No vegetables to go with that. All in all, it was a nice one night stay with lots of exploring inside of Cité de Carcassonne and a couple of drinks with beautiful views outside the hotel in the evening.

Date of stay: May 2019
Trip type: Travelled as a couple
Thank curious_emilija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLHCARCA, Directrice at Hotel le Pont Levis - Franck Putelat, responded to this reviewResponded 20 June 2019

Dear guest,

Thank you very much for your opinion. I'm sorry you did not find all your choices at breakfast. We make omelets on request at breakfast time when we can. I note your reflection for improvements and I hope to have the pleasure to see you again for a future stay in our beautiful region.

Best regards

V.PIERRE
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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