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“The system is not working......”
Review of Velib' Paris

Velib' Paris
Ranked #130 of 157 Outdoor Activities in Paris
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Attraction details
Recommended length of visit: 2-3 hours
Reviewed 2 May 2018

There is no power in there bike station , so you cannot remove the bike from the electronic racks,
It is a scam and you cannot get your money back, the old system up to denier 31 was great but they changed the company.

1  Thank skyisblue11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"bike lanes"
in 15 reviews
"velib bikes"
in 15 reviews
"rent a bike"
in 10 reviews
"velib station"
in 9 reviews
"from point a to point b"
in 3 reviews
"hour rental"
in 2 reviews
"mode of transportation"
in 2 reviews
"city streets"
in 2 reviews
"seine river"
in 3 reviews
"eiffel tower"
in 8 reviews
"gears"
in 10 reviews
"euro"
in 21 reviews
"saddle"
in 4 reviews
"metro"
in 20 reviews
"cyclists"
in 7 reviews
"instructions"
in 7 reviews
"banks"
in 2 reviews
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40 - 44 of 408 reviews

Reviewed 30 April 2018 via mobile

I had a great experience with Velib. Registered for a day by paying 5 euros over app. I tired unlocking some cycles, but couldn’t. I called up the help desk and complained and they directed me to the available station, just walkable from my hotel. Then it was a superb experience. I didn’t change the cycle every 30 mins. As it was little difficult to get a cycle once you release it. So I ended up paying 6 euros on top of the 5 for registration. Still I believe i saved a lot and had an awesome experience. Do try Velib!

Thank VinodMenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2018 via mobile

All bikes were out of order in one way or another. We paid 10 Euro for subscription but no bike was available ended up going from one station to another with no success. Waste of money. Go for other companies

2  Thank Mahsa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2018

To our friend from other countries : DO NOT TRY TO SUBSCRIBE. It does not work at all as it is nearly impossible to unhook a bicycle and if you manage to get one, the system won’t register when you’ll put back the bicycle in a station and it will block your account. IT'S A RIP OFF !

3  Thank Didier P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 April 2018

I really enjoyed our two days cycling around Paris on the Velib bikes. However, this was in spite of rather than because of Velib bikes.

The good bits:

- they've put a lot of effort into making a very noisy and busy city as hospitable as possible for cyclists. Well done for that.

- the bikes are nice and comfy, with 3 gears (enough as it's not exactly steep around Paris) and a bell.

The bad bits:

- the website was clearly written by an IT undergraduate in his gap year. Totally inflexible and the interactive sections are not very user-friendly. For example, the "docking points location" page just shows you where they are on a map of Paris that freezes most of the time, not how close they are to your current location or where your location even is relative to the docking points they show. Also, once you submit your order, you can't change it (eg add bikes for hire). It's totally inflexible.

- the docking stations themselves are often out of order and for days on end.

- the bikes that are docked there often don't work (you can't get them out of the docking points).

It could be so good but is actually very frustrating.

1  Thank TSYChelmsfordUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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