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“Great family day out”

Black Country Living Museum
Ranked #1 of 29 things to do in Dudley
Certificate of Excellence
More attraction details
Attraction details
Owner description: Covering 26 acres of former industrial land, Black Country Living Museum is uniquely placed to tell the story of the creation of the world’s first industrial landscape. Over fifty authentic shops, houses and workshops have been carefully reconstructed to preserve the character of the region when its manufacturers bought worldwide fame to Black Country Towns. Take a trip on the tram to explore the canal-side village, where you can meet and chat to the costumed characters. Explore the underground mine and experience the authentic sights, sounds, smells and tastes from the past.
Useful Information: Activities for older children, Activities for young children
Reviewed 31 May 2018

We had to stay in the area overnight and wanted to find something to do to entertain our children. We read up on reviews of this place and we have to agree with the majority of people that this really is a great place to visit! We were a little apprehensive after reading the negative reviews on here but glad we were not put off and still went. We visited on the bank holiday Monday and expected it to be busy but apart from the queue to get the tickets, once we got in, the place was so big with plenty to do all spread out that it did not feel crowded in any way. We used our Tesco points for the tickets and the excellent guidebook which was easy and we knew that we could not exchange our tickets for an annual pass. Had we lived a little closer, the annual pass would have been wonderful for us because we had to really pack a lot in the 4 hours we spent there. If you want to see everything, you would definitely need more than 4 hours. I think everything was working because it was the bank holiday but if one visited on a week day with fewer volunteers, perhaps a shorter time would be sufficient.
All the volunteers were knowledgeable and keen to tell you their stories. Their passion and belief in bringing the history to live just make the experience memorable. The highlight was definitely the mine tour a, definite must. There was a very long queue for the fish and chips all afternoon but luckily, we brought our packed lunches so we could eat on the go as there was so much to do. There was plenty of space for picnic as well as other eateries on site for those who would like to stop for lunch.
The school lesson was fun to attend and there was also a cinema so one has to be organised to note down the times for these sessions. We all learned so much on the day. The sunshine was certainly the cherry on the cake.

Thank KRPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 - 338 of 4,516 reviews

Reviewed 30 May 2018 via mobile

I visited the Black Country Museum with friends who live outside the area. We had a fabulous day. Lots to see and do. The cider at the Bottle and Glass in was lovely as too I'm told was the ale. Going down the mine was a great experience, if recommend doing it as soon as you arrive to avoid the queue. We decided against eating at the museum as the queue for both fish and chip shops were huge and it was expensive in the Women's Institute. You can get online tickets exchanged for a yearly pass on your way out. Excellent for me as I'm local and have already revisited once.

2  Thank sthomas1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

The museum is really well laid out and gives a great experience of what life was like in the Black Country. The shops are authentically done with staff behind the counters who tell stories to the guests. The woman in the chemist was brilliant talking to my nieces and trying to sell them toothpaste and soap!

The chip shop queue was huge and we must have waited about an hour but it was worth it to taste old fashioned fish and chips cooked in beef dripping complete with batter bits. The two lads behind the counter worked tirelessly in the small shop which was stifling on the hot bank holiday weekend.

The only issue was the lack of parking. The carpark was just too small to cope with the number of visitors.

Thank LeeK78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

I had been looking forward to this two day visit for several months. It involved a 4.5hr journey from Cambridgeshire but I considered it would be worth it.
My son in law had purchased tickets using Tesco vouchers. Knowing there are consideraable terms and conditions he was ultra careful. However despite picking up that family tickets aren't available with Tesco vouchers and hence ordering £80 (non transferable) to buy2 adult 3 children and 1 concession(over 65) when he came to pay the cost was £68 because family tickets are AVAILABLE!!
However, apparently the return again in 12 months IS NOT!! Towards the very end of a page of t and c's this appears. We were mortified. We had booked 3 hotel rooms and because of the distance to travel it really wasn't going to be worth the expense for a couple of hours (the attraction closes at 5p.m)
Despite the reception staff being extremely helpful in all other respects at reception they were absolutely adamant it was a "one off visit only". To add insult to injury because they had already processed the payment (£12 extra cos no change given)using the Tesco voucher they would not give that £80 back and allow him to pay by card to make us eligible for a return visit.
When you consider you really have to spend money once you have entered the attraction and the prices are not cheap you would have thought they would have been pleased to make an exception for one day.

Despite emails back and forth overnight and early morning the answer was still NO. However, not to be beaten we actually turned up to try again. It may have been the very long queue of visitors who would inevitably have overrheard the conversation but the duty manager on the day did agree we could enter for "that day only"

The place was heaving. I think the poor weather forecast for the previous day must have been the reason it was far less busy the previous day. A 40 minute queue to go down the mine was well worth the wait. Punch and Judy kept us amused while one of us queued for the delicious fish and chips.

All in all the visit was worth the cost for the 2 day visit. It really does need at least 2 day visits to really appreciate how it was to live in the past.
All the children enjoyed it (ages 8 through 12).

The site is disabled accessible apart from for those in wheelchairs who would not be able to use the buses and trams.(obviously)

Well worth a visit. Just remember if you want to go more than once save your Tesco vouchers for a different attraction.

A word to the management. Keep your t and c's much more brief and make things like this obvious and decide whether the family ticket issue is correct or not.
Surely the idea is to show off your wonderful attraction and encourage as many as possible to enjoy it?

Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 May 2018 via mobile

This place far exceeded our expectations. The entire family - from age 7 to 94 - loved it! It’s far larger than we had expected and even the kids wanted to spend quite a while in each shop/area. Definitely a full day out - and you need to fuel up with that fish and chips cooked in beef drippings! The detail is amazing, and the fact that the buildings have all been moved to the site, some with all of the contents (the pharmacy blew our minds!) Claustrophobia kept me out of the mine but those that went from our group had rave reviews. Really worth doing, and i’d love to go back and see the bits we missed. Parent tip: get the kid’s scavenger hunt passport book - it was brilliant for getting them interested in all the places we stopped.

Thank LiaGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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