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1,322
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286
174
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59 - 64 of 3,427 reviews
Reviewed 9 January 2023

We came into the hotel for Starbucks earlier today. Even though they were very busy, Gemma who served us at the till was smiling and very friendly and didn’t rush us like some of the other Starbucks we’ve been to, and took the time to explain some of the new drinks to us. The other girl who was working (unfortunately we didn’t catch her name) was also friendly and apologised to us for the short wait for our drinks.
I’m my opinion the friendly staff make the store!

Date of stay: January 2023
Trip type: Travelled with family
Thank emmafJ7700HE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 10 January 2023

Dear emmafJ7700HE,

We completely agree the Staff do make the Store and the Hotel.

Thanks for this lovely Review.

See you soon.

Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2023

As a local resident of the area it’s great having a space that is relaxing enabling me to complete my studies and planning for work. Starbucks within the hotel is a great place to come on a weekend and the staff are very welcoming, accommodating and polite. Amaya and Gemma were on shift today and were great and accommodating, especially considering I was working here form 10-5. Always a delight.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank Ryan E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 9 January 2023

Dear V7446CLryane,

Thank for the Review. We love feedback from our regular guests.

Thanks for the brilliant team comments and we are please you spend so much time with us.

See you soon.

Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2023 via mobile

Fantastic service in the pub and grill as always, great atmosphere and easily the best place to watch the football with two huge tvs !!

Could not recommend this place enough it's absolutely worth a visit especially if you're wanting big screens and bar snacks.. shout out to kallum on the bar

Date of stay: January 2023
Trip type: Travelled solo
Thank Callum L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 9 January 2023

Dear Callum L,

Thank you for taking the time to Review.

We are pleased you had a great time in the Pub & Grill as always.

See you soon.

Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2023

The staff inside the Starbucks are so lovely. Gemma and hollie were so polite and very friendly and the service was fast.the Drinks tasted perfect. I will be back to use this store again in the future.

Date of stay: January 2023
Trip type: Travelled with friends
Thank charliesR9836ZJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 9 January 2023

Dear charliesR9836ZJ,

Thank you very much for the Review and the kind team comments.

See you soon.

Best Wishes,

Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2023

went to the on-site starbucks and had the best service from the team! holly was a pleasure to talk to and did the most beautiful design on my drink. would 100% recommend, had a very tasty caramel macchiato

Date of stay: January 2023
Trip type: Travelled with friends
Thank kelsey w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 8 January 2023

Dear D8983KYkelseyw,
Thank you very much for the fabulous Starbucks Review.
Hollie is a competition finalist for her Coffee Art we are pleased you loved it.
See you next time,
Mark.

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