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1,322
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631
286
173
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62 - 67 of 3,426 reviews
Reviewed 8 January 2023

went to the on-site starbucks and had the best service from the team! holly was a pleasure to talk to and did the most beautiful design on my drink. would 100% recommend, had a very tasty caramel macchiato

Date of stay: January 2023
Trip type: Travelled with friends
Thank kelsey w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 8 January 2023

Dear D8983KYkelseyw,
Thank you very much for the fabulous Starbucks Review.
Hollie is a competition finalist for her Coffee Art we are pleased you loved it.
See you next time,
Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2023

The location is great and there is parking space for cars. The staff are friendly and accommodating. The room was spacious.
The bed and pillows - good quality! Gym- amazing!
Pool and jacuzzi- vey nice!

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank missjorogers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 7 January 2023

Dear missjorogers,

Thanks so much for the excellent Review.

We are pleased you had a great stay with us.

Come again soon.

Mark.

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Reviewed 4 January 2023

A very friendly environment with helpful staff and motivating PT's (Robbie) have helped me get back to the gym and make use of the full range of facilities. Good range of equipment and weights in the gym and great classes on offer. Always feel welcome and hope to achieve my personal goals with their knowledge and encouragement!

Date of stay: January 2023
Trip type: Travelled solo
Thank Cauli2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 5 January 2023

Dear Cauli2022,

Happy New Year.

Thank you so much for the excellent Village Gym Review.

Good luck smashing your NY fitness goals.

Healthy Regards,

Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2023

No faults at all with my sessions with Rob, he's always early, always happy and always pushes me harder to better myself.

I have seen him PT male, female, young and older and I can say the service is always 10/10

Date of stay: January 2023
Thank Q8808WYharryt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 5 January 2023

Q8808WYharryt,

Happy New Year.

Thank you so much for Rob's testimonial.

I hope you exceed your January Fitness goals.

Healthy Regards,

Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2023

This hotel, which we have visited regularly over the years, has really lost its standards..
We paid the same price for a club room with a shower as a club room with a shower but with the added advantage of having a balcony...why?? Not happy and I took it up with them...no answer as to why..one hand for 2 persons..no drinking glasses or telephone in your room..if you want drinking glasses you have to fetch them from the bat, when they are open..no phones because they want you to use an app!
Breakfast..you now have to get your own tea or coffee, which used to be brought to your table in pots..
Not high quality cooked food, in fact our last breakfast their baked beans looked like the days before, warmed up..stodge..
Don't think we will be returning as this last experience wasn't for us

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank haveigotnewsforyou
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark McMahon, General Manager at Village Hotel Swindon, responded to this reviewResponded 4 January 2023

Dear haveigotnewsforyou,
Thank you for the Review. We love to hear from our regular guests.
However, we are very sorry you have both been disappointed on this occasion.
We certainly do not want to lose loyal guests and would love another opportunity to show you the standards you have been previously accustomed to.
Although some of the brand changes have not met your preferences we can address some areas like the breakfast quality and bedroom allocation. We have 23 Club bedrooms but only 3 with a balcony. The balcony is allocated at random or upon request.
We do hope we have the opportunity to redeem ourselves.
Best Wishes,
Mark.

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