Having specifically booked a table in the heated garden, on arrival we were told by the officious female Manager that we were to dine on the cobbled area out front. When queried, we were told that as it was a Sunday night and bookings were low, the garden area was not set up and no requirement to inform us of this in advance. Some remedial training in basic hospitality and common courtesy is recommended.
We were then seated at a small table adjacent to the walkway on one side and uncomfortably close to another couple on the other.
Service was over attentive initially, asked for our drink order three times by different (young) personnel and then difficult to attract when we wanted to place the food order. Wait time for food, dessert, coffee etc was unduly protracted, the service became careless and we had difficulty getting bill. The customer toilets downstairs facing the kitchen service area are bit of a shock.
Overall a negative experience.
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