We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Novotel
HK$718
Booking.com
HK$718
ZenHotels.com
HK$658
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (2,916)
Filter reviews
2,916 results
Traveller rating
1,193
1,084
382
157
100
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,193
1,084
382
157
100
Show reviews that mention
All reviews executive room swimming pool car park the sofa bed leisure facilities steam room minute walk lovely hotel good size changing rooms per night reception staff great facilities cardiff centre coffee machine would stay again reception area
Selected filters
Filter
Updating list...
516 - 521 of 2,916 reviews
Reviewed 8 October 2018 via mobile

Last minute MINI break. Had a hard time finding somewhere. This isn't what we really wanted. Needed a break and fancied Cardiff bay. We arrived late afternoon. Reception staff most helpful and very friendly. Room very large and lovely. Very clean bedding and bathroom most important I feel. Everything you could wish for. Breakfast excellent so much choice. Hubby prefers cooked breakfast he was very pleased. Pool and steam room Jacuzzi all lovely. Free towels all makes for good customer service. Not far from Cardiff bay. We could also park our car there which was also good. I could go on. I found it really lovely peaceful and the staff all of them first class well done. Would I stay here again yes I would. Thank you all many thanks. Excellent hotel excellent service.

Date of stay: October 2018
Trip type: Travelled as a couple
4  Thank vicky t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas G, General Manager at Novotel Cardiff Centre, responded to this reviewResponded 15 October 2018

Thank you for your very kind words. Very much appreciated and our team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back soon! Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2018

I stayed at the hotel for business and had a very nice time . The room was nice and clean TV , Radio bath shower the breakfast was very nice lots of choice . The hotel is set in a good location with a good bar and restaurant

Date of stay: August 2018
3  Thank stuartwallace80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas G, General Manager at Novotel Cardiff Centre, responded to this reviewResponded 15 October 2018

Thank you for taking the time to write a review. I am delighted that you enjoyed your experience and look forward to seeing you again in the near future! Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2018

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas G, General Manager at Novotel Cardiff Centre, responded to this reviewResponded 15 October 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 October 2018

It's a rare thing these days to find a hotel in Cardiff that has its own sizeabel car park, and that in itself is a bonus. However, things like room service (and quality) was gret for a hotel of this price range, and I'd definitely stay there again.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank RhodriT4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas G, General Manager at Novotel Cardiff Centre, responded to this reviewResponded 15 October 2018

Thank you for taking the time to write a review. I am delighted that you enjoyed your experience and look forward to seeing you again in the near future! Highest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

Just returned from a 2 night stay for our anniversary.
Great location and easy to find. And a short 5 minute walk into town.Great onsite parking. I had red a lot of negatives about the parking prices but it works out 50p an hour for secure onsite parking which we thought was great.
The hotel itself is 'different' a former warehouse converted into hotel. The room are plain, nothing fancy. We stayed in an executive room but I can't help but this was a waste of money.
Onsite bar is beautiful and very interesting although we found the bar and food a little pricey.
Onsite pool,gym and steam rooms is a lovely touch. Great after a day's shopping.
We would definitely return to this brand of hotel as overall we impressed.
Service was quick,polite and efficient.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Maria K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas G, General Manager at Novotel Cardiff Centre, responded to this reviewResponded 15 October 2018

Thank you for your very kind words. Very much appreciated and our team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back! Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews