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All reviews quiet floor great central location short stay would stay again comfy bed one night stay town centre motorpoint arena concert castle nightlife
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453 - 458 of 860 reviews
Reviewed 30 September 2016

This is an unpleasant hotel, although well located in the centre of Cardiff. The carpets in the rooms and public areas were stained and there was an unpleasant smell in the hotel. The only positive was the price, £48 (plus £2 credit card fee!) for a room right in the centre of the City.

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Travelodge
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Shannon from the Social Media Team at Travelodge Cardiff Central Queen Street, responded to this reviewResponded 5 October 2016


Many thanks for submitting your review. We understand that your overall experience was not to the exceptional standard we strive for and we do apologise for this. We can assure you we will be passing on your valuable feedback directly to our colleagues in our hotel to enable us to improve the service we offer. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your review to look into this more thoroughly. Thank you again for reviewing our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2016

Lovely hotel lovely city location close to all shops, bars and restaurants and Cardiff castle well presented room clean and tidy welcoming staff nice bar area would highly recommend this hotel to friends and family cheap prices

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Travelodge
2  Thank peterfA3940TU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff Central Queen Street, responded to this reviewResponded 23 September 2016

It’s a huge pleasure to read of your enjoyment regarding many aspects of your stay with us, especially our team members high level of service and our hotel's central location. We will ensure the hotel team receives a copy of your kind feedback and we do hope to welcome you back very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2016

The view of this hotel from the street is not inviting but we found that, when we arrived at reception on the first floor, we were happy with our choice.
Our room was clean, quite spacious and quiet. The staff we spoke to were very helpful and pleasant.
The location of the hotel is very good as it is in the centre of the main shopping area and handy to attractions like Cardiff Castle and the National Museum. For those who travel from London by Megabus the bus stop is at the end of the street. We would be happy to stay there again.

Room tip: We had a room at the back of the hotel and, although our view covered the back of other buildings, it meant that it was quiet.
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank JamesMac2803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2016

This is a great central location if going out in Cardiff. Booking in advance means you get good value for money. Staff were very helpful in getting us an extra bed when needed and also early check in to enable us to get a shower straight after Pretty Muddy.
Security is good with people on the door at night. Bar open late.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank 777Smiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2016 via mobile

Room 412. Nice and clean room.
Shower unit quite cramped and water was warm the whole time. Normally you get some good heat from other travelodges.

The room has 3 windows. 2 of which shut normally. The middle one doesn't seem too, on the first night we were kept up as the hotel has a few late night Clubs nearby. We had to have the window open which was annoying. Me being disgruntled and blurry eyed couldn't figure out why it wouldn't shut.

The following afternoon I realised why it would not shut. There is a button you press on the window bracket. More fool me for not realising.

The hotel itself was quiet though but the club does open most nights and you can hear music even with ALL the windows closed.

The room was very affordable though and got a bargain for four nights.

Be warned if you're a light sleeper.

Great location to city centre. Lots of shops bars and restaurants in a close vicinity.

Date of stay: September 2016
Trip type: Travelled as a couple
Thank samyoung855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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