Ordered a burger and chips, chicken tikka. Told waiting time was 30-40mins. Took an hour. New something was up when first looked at menu and it was stuck to the table. Hygiene issues. What was eventually served to us was shocking. The bap was burnt, the burger was dry with salad leaf on top. The chips were half crispy. Basically crisps. And the salad on on the plate was a joke. The rice served with the chicken tikka looked like it had come out of a microwave bag. Again chips were mostly crisps. I told the other half for Christ’s sake, do not eat what resembles the chicken!!!!
I told the assistant manager who had clearly out grown his shirt that are they taking the ****?
Week before we had been to brains chain restaurant in Risca and the food, customer service was spot on.
He refused to give me a refund as I had sworn at him. I hadn’t sworn AT him, I had asked him a question.
Shame really, if Gordon Ramsey saw the atrocity they served us….. god help him.
Please read previous reviews and stay away!!!
Wish we had!
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