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All reviews city square well equipped kitchen train station great central location bedroom accommodation quebecs
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Reviewed 7 July 2021 via mobile

We stayed here for one night as a family of 5 (2 adults, 3 children) and couldn’t have been happier. Quiet, clean apartment with very friendly and accommodating staff.

Extra bed requested and was there already made up on arrival. We were even allowed a later check out to give us more time to sort ourselves out properly (always welcome with 3 kids…!).

The only slight negative was perhaps the kitchen/dining/living area wasn’t particularly practical and could do with a rethink but it didn’t bother us that much for 1 night.

Would happily stay again and hope to some time soon…!

Date of stay: June 2021
Trip type: Travelled with family
1  Thank Peter E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2020

We stay here quite often and really enjoy a home from home in the city centre. The location is fantastic with no more than a couple of minutes walk from anything you would like to visit in a city centre.

The staff are always helpful and check in is always a smooth 2 minute process.

Rooms are spacious, modern and always well equipped with everything you need and if you are staying more than one night maid service will restock and clean everything for you.

The last couple of visits have been marred by the amount of noise through the night. I know this can’t be controlled by the staff or Quebec’s themselves but I feel it should be reflected in the costs and a notice provided.

There are extensive building works in progress right at the side of the apartments, so close that when looking out of the bedroom window I could hear both persons on a builders phone call!

From 5am they started receiving deliveries and from 6am they constantly smash the scaffolding posts around and shout across to each other. When I say constant, it’s every 10-15 seconds.

I feel like the apartments have only gone up in price over the last 12 months but the chance of a relaxing lay in has completely gone out of the window.

5th stay in as many months and I will be going home ready for a break.

Date of stay: October 2020
Trip type: Travelled with family
3  Thank Bantamtraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2020 via mobile

We were looking to stay in Leeds as a family of 3 (child age 3) and this option worked well for us having living space for after little one had gone to sleep.

Parking all went smoothly, half price in sovereign square (hotel give you voucher to put in machine before you pay and leave, dont need to do anything before park).

Apartment was great, including a well equipped kitchen which we used a little for snacks for our son and mainly breakfasts and lovely living area. We had asked for an extra cotbed in the bedroom and it was there when we arrived and bedroom was still spacious. Staff were all v friendly and room got cleaned daily.

The only slight negative was nowhere to stop and drop bags by apartments before parking, website says there is but so many roadworks and building work going on in leeds centre including right by apartments so no chance!

Also google maps does not pick up location of apartments correctly it thinks you are always on quebec st, this meant we went to wrong place on arrival but also if you want to order takeaway have same issue with delivery. Best to just use infirmary st address itself.

Date of stay: July 2020
Trip type: Travelled with family
2  Thank nicolag761
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2020

We booked to stay in these apartments on New Years Eve. Our 2 bedroom apartment was beautiful, set over 2 floors with great living room/kitchen space. Reception was there 24 hours and had no issues during stay.
The issue I had is that you are asked to leave a security deposit of £150 per apartment (completely standard for many places), which we were told would be placed as hold on the debit card. When we checked out, we were told that hold would be removed and the money had been released back to the account. Allowing time for the transaction to be reversed as it was bank holiday on the day of check out, the £150 had not been returned after 5 days. After contacting the apartments we were told that the money is not automatically released and we would need to contact the associated with the debit and provide the "authorisation code" at the bottom of the receipt for the bank to refund the money. I explained that this was not what we were told and that clearer instruction needed to be given as none of the party had ever experienced such a process for deposit returns. They maintained that they no longer had the money so were unable to help further but unfortunately we are still 6 weeks later waiting for the money to be released by the bank. A disappointing and additional expense to our stay!

Date of stay: December 2019
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1  Thank lulavin2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2020 via mobile

Unfortunately our stay here was marred from the onset , the first superior apt was lovely aesthetically, but an underlying smell of cooking meat , grease etc which as the evening got on for steadily worse and then the horrendous noise of massive industrial extractors. Turns out the apt is directly above the restaurant below meaning the lounge and down stair bedroom smelt like you were actually in the kitchen and our clothes really smelt bad , then as the evening wore on the fan noise got worse and the Hall way of the apartment started to vibrate with the fans with the noise radiating into the doors which then started to vibrate . Kindly at 1030 pm we were moved to a regular apartment as we could no longer stand it. Unfortunately this was as bad , the air con in the lounge was cold continuously and one bedroom had a malfunction in the air con which meant cold and really noisy fan type air flew out all night. Night 2 this bedroom was fine as the problem fixed . The lounge only got colder . The second bedroom which you would think was lovely and quiet wasnt. Around 11 pm the bottles from the bar restaurant below were skipped , it sounded literally like they were being thrown from 20’foot away with vigour . This went on over 2 hours and then in the smal hours the refuge trucks arrived smashing the skips down and tipping out the glass . Went on a further few hours . The noise radiating up the walls and straight into the bedroom... really bad tbh, air con needs serious attention , vents need attention , noise reduction needs looked at or if not the guests are made aware of the all night party of the bar staff and refuge trucks. We came home thoroughly exhausted unfortunately!! Refers to ap 12 and 18...... please note

Date of stay: December 2019
Trip type: Travelled with family
Thank Cuzzjb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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