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“Nice”
Review of Frangoz

Frangoz
Ranked #586 of 756 Restaurants in Bradford
Restaurant details
Reviewed 3 weeks ago via mobile

We are visiting frangoz in last month to celebrate my birthday. We are happy with the service of Frangoz. It's staff was super-friendly.

Thank wryan9544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 64 reviews

Reviewed 16 April 2018 via mobile

I took my nieces who had come to stay from down south for the holidays and wanted to treat them to a Goblet, bit of fun and excitement! Totally backfired! The waiter was completely unhelpful as he told me not to purchase a particular flavour as it only came in a small fish bowl and we wanted the large glass. So when it arrived in a plastic fish bowl I questioned what was going on! The waiter then lied and denied all knowledge of what he had said! I asked for the manager who was a waste of time and asked the waiter to come back and argue it out with us and tell us his wage was being docked if we requested a refund. At this point I had no option but to send the kids to the car before it escalated and go to the counter to find out what was going on after 30 mins of drama. The manager was a complete joke and unable to manage the situation. He kept asking the waiter to clarify and made out like I was lying. I basically told him he either gave me a refund or I was walking out anyway! In the end we did get our money back but I can’t explain how annoyed and humiliated I was made to feel in a restaurant full of people! Will never go back! I’d heard the service was poor but... it was practically none existent! Poor kids, all the fun was drained from the visit!

Thank BZ4eva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018 via mobile

I'm just amazed by seeing how wonderful the Bradford branch looks!
I ordered a T bone steak and I can honestly say it was cooked to profection!
They can provide privacy for couples.
They did an amazing job with the service keep it up!

1  Thank Bilal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Poor service! Some staff have the ‘dont care’ attitude and they had long waiting times even though they weren’t really that busy. Wont be going there again

Thank cazz83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

Very poor staff and long waiting times friends have tried and are all very unhappy food is below scarce as it was cold also the Halifax branch had gone down too sorry won’t be going back to either

1  Thank Imran778866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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