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Traveller rating
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All reviews river view studio room innside melia de campo yoga mat floor to ceiling windows modern hotel limited parking reception team amazing hotel great stay breakfast was amazing mini fridge car park great shower city break coffee machine
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14 - 19 of 440 reviews
Reviewed 22 January 2023

Excellent customer service on arrival from Charlotte she gave us a warm welcome and advised us which bars to go to. Definitely recommend this lovely hotel rooms with a view to the quayside. Room beautifully cleaned spacious and a lovely surprise birthday drinks in the mini bar waiting for me. close to town centre lots of bars. Nice breakfast although que for coffee machine and only 1 machine working shame they didn't offer coffee at your table but overall great service definitely coming back we enjoyed our stay x

Date of stay: January 2023
Trip type: Travelled as a couple
Thank Louise B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 25 January 2023

Dear louise,

Thank you for such a wonderful review of your recent stay with us!

Thank you also for highlighting Charlotte to me as a standout - she is definitely a fountain of local knowledge and a local bar expert ;-). Glad the team were able to look after you on your special day and great to read you are thinking about returning already!

Thanks
Calum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2023 via mobile

This is our ‘Go to’ hotel whenever we want to stay in Newcastle.
From the most pleasant staff, fantastic rooms and the lovely Gino restaurant.
Our stay this time was for the wife’s birthday and reception staff were aware and so lovely with us that we got a complimentary upgrade which was greatly appreciated.
The Townhouse rooms are just the best but we’ve also stayed in Studio rooms too and are really comfortable.
We have always eaten in Gino’s when we stay and can’t fault the food and service. I’m Coeliac and there’s always a good selection of Gluten free food to have and staff are aware of this condition.
Can’t wait to have another stay soon as we love coming to this hotel.
A credit to all the staff who work there.

Room tip: Small car park so first come first served
Date of stay: January 2023
Trip type: Travelled as a couple
Thank kirkycfc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 25 January 2023

Dear kirkycfc,

Thank you for your 5 star review and also for your continued loyalty to INNSiDE Newcastle.

Always great to read when the team use their empowerment to look after guests on their special occasions and belated birthday greetings to your wife!

Delighted that the product, both bedrooms and Gino's also suit the needs of your travels and the team and I look forward to welcoming you back again in the near future.

Thanks
Calum

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Reviewed 21 January 2023

well looked after, great staff very helpful and went the extra mile to make our stay most pleasant. room first class and spotless. lovely bar and food was good, Gino Dcampo restaurant brilliant loved it.

Room tip: get a river view
Date of stay: January 2023
    • Value
    • Location
    • Service
Thank wilkopeter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 25 January 2023

Dear wilkopeter,

Thank you for your review of INNSiDE Newcastle.

Really nice to read your comments regarding the team and glad also that the product matched the service you recieved!

Thanks
Calum

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Reviewed 20 January 2023 via mobile

Staff are friendly, room was stunning. Nothing is too much trouble. Room was modern and has everything at your fingertips. Great location. Had an amazing nights sleep and have already booked up again. Looking forward to my next stay.would definitely recommend to fellow business travellers.

Date of stay: January 2023
Trip type: Travelled on business
Thank MikeyJustM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 20 January 2023

Dear MikeyJustM,

Thank you for sharing your recent experience of INNSiDE Newcastle.

Glad to read that the location of the hotel suited the needs of your visit but also that the hotel itself and the team left a positive impression upon you.

Lovely to read that you are considering returning - please do make sure you enrol into our Melia Rewards loyalty programme to gain additional member benefits!

Thanks
Calum

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Reviewed 7 January 2023

Very modern hotel with Gino D’Campo restaurant. Very relaxed atmosphere from arrival.
Staff very friendly and helpful. Room a very good size with comfortable bed, sitting area and lovely views out of the floor to ceiling windows.

Room tip: Right in the river, you’re walking distance to town centre
Date of stay: May 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Louise P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 16 January 2023

Dear louisep635,

Thank you for your lovely review of your recent stay at INNSiDE Newcastle.

Delighted that you were able to take advantage of the panoramic views of the Tyne from your hotel room and that the team looked after you from arrival until departure.

Hope to welcome you back again really soon!

Thanks
Calum

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