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Traveller rating
307
70
41
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13
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All reviews river view studio room innside melia de campo yoga mat floor to ceiling windows modern hotel limited parking reception team amazing hotel great stay breakfast was amazing mini fridge car park great shower city break coffee machine
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28 - 33 of 440 reviews
Reviewed 13 December 2022 via mobile

Absolutely brilliant. Front of desk staff super helpful and friendly. Room brilliant, very simple, very clean. Breakfast much much better than I’d have imagined at this price bracket. (We are paying £150 a night for 3 nights) It is outstanding value for money. Great credit to all the team here, for this price range it’s exceptional.

Date of stay: December 2022
Trip type: Travelled as a couple
Thank Brummy40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 13 December 2022

Dear Brummy40,

Thank you for your review of INNSiDE Newcastle.

Delighted to read that the team at the reception took good care of you and that you enjoyed your room and breakfast in the mornings!

Wishing you a lovely Festive period.

Thanks
Calum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2022

We spent a night at Innside Newcastle at the weekend. Wonderful hotel, beautiful room with a view of the quayside and the breakfast was great. Small touches like chrome cast on the tv’s, dressing gowns and slippers waiting on the bed and the midday check out made for a very relaxing stay.
We were checked in and out by Stacey who went above and beyond. She was an absolute pleasure to deal with. I really don’t see us staying at any other hotel in Newcastle except here. Highly recommended.

Date of stay: December 2022
Trip type: Travelled as a couple
Thank jamesdH8934CV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 13 December 2022

Dear James,

Thank you for your lovely review of your visit to INNSiDE Newcastle.

Great to read that you would absolutely consider returning and thank you also for highlighting Stacey for going above and beyond for you during your stay.

Have a lovely Festive season!

Thanks
Calum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2022 via mobile

Beautiful Hotel, very modern and clean. We had a superior room overlooking the river Tyne. Comfortable bed, great shower and fab choice of coffee (Nespresso).
Booked direct through the app and saved 5% but was also able to redeem my Meliá rewards, so saved a bit more.

Room tip: Lovely location at the Quay. Very quiet rooms.
Date of stay: November 2022
Trip type: Travelled as a couple
Thank sarahhig2682
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 7 December 2022

Dear sarahhig2682,

Thank you for your lovely review.

Delighted to read that you had a very comfortable night away with us and that you were able to take advantage of the panoramic views from your room, wonderful shower and our complimentary Nespresso coffee!

Hope to welcome you back again soon!

Thanks
Calum

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Reviewed 5 December 2022

The welcome is engaging , enthusiastic and well informed. The reception staff were eager to assist and very helpful at all times. The rooms are modern, clean and well laid out. Breakfast is excellent and provided in the on site Gino D'Acampo restaurant overlooking the Tyne. The quayside and river is easily accessed and the centre of the city a walk up the hill. A great location for exploring the area and the city.

Date of stay: November 2022
    • Value
    • Sleep Quality
    • Service
Thank Michael O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 6 December 2022

Dear Michael O,

Thank you for taking the time to share your experience of INNSiDE Newcastle.

From the day I opened the door to this hotel, my team were my biggest asset and almost 2 years later I am so happy that this is still evident to our guests.

Delighted to tread that in all areas of the hotel you had a positive experience and look forward to welcoming you back again in the future.

Thanks
Calum

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Reviewed 1 December 2022 via mobile

Very good modern hotel alas it has poor cleaning standards and some issues with the quality of the build. When the front desk asked how was my stay I informed them of two issues. They promised management would contact me to discuss the issues raised. Unfortunately they decided not to

Date of stay: November 2022
Trip type: Travelled on business
Thank isb111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Calum M, General Manager at INNSiDE by Melia Newcastle, responded to this reviewResponded 2 December 2022

Dear isb111,

Thank you for your review following your recent stay with us.

I am sorry that nobody has been in touch, and I am unsure as to who you may of spoke to.

Should you wish to discuss your stay with me, please email innside.newcastle@melia.com

Thanks
Calum

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