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“below average food bad service”

Saray Jesmond Turkish Grill House
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Certificate of Excellence
Cuisines: Turkish
Description: A turkish proverb says that life comes through food. Which is why we are bringing our heart and soul into Saray Turkish Grill, our new Turkish restaurant located in Jesmond, Newcastle. Feel free to have a look at our menu and book a table for an unforgettable dining experience.
Restaurant details
Description: A turkish proverb says that life comes through food. Which is why we are bringing our heart and soul into Saray Turkish Grill, our new Turkish restaurant located in Jesmond, Newcastle. Feel free to have a look at our menu and book a table for an unforgettable dining experience.
Reviewed 23 October 2021

I and my wife booked a dinner to celebrate my new job but we wish that we didnt as it was a very bad experience. Food is even below average quality and you can have even better food in a regular dinner in Turkey. Prices are expensive for such a below average food. Service was also bad as it took ages for orders to be taken and waiter seemed careless that we are waiting for him. they are also not considered general atmosphere of the restaurant as there was another customer having a video call with no headphone, even though it was very disturbing, he wasnt warned by the staff. He was rather warned by a person in another table which is a sign of bad management. I still dont get it how they can be 3rd restaurant in Newcastle and there is definitely something wrong wit that. never So wasting money and time. Never again.

Date of visit: July 2021
    • Value
    • Service
    • Food
3  Thank Samcalkin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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27 - 31 of 646 reviews

Reviewed 22 October 2021

Really loved our first visit to Saray, staff were helpful and kind. they were very accommodating for gluten free diets
We had the sharing platter, mixed grill and chicken Alinazik. Portions were generous, food was hot and meat good quality.
Decor is really nice, love the lights and plants, beautiful chairs

Date of visit: October 2021
1  Thank 24nishap
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 October 2021

Fabulous meal with friends! Enjoyed every second, food was amazing and service was great :) definitely be going again.

Date of visit: October 2021
1  Thank Extraordinary828993
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 October 2021

Absolutely gorgeous food & great service from Yusuf! Will definitely be returning - I could not recommend enough!

Date of visit: October 2021
1  Thank elliel489
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 October 2021

The food was great and our server Yusef was very attentive for our group of ten, will definitely come back again.

Date of visit: October 2021
1  Thank marthah2000
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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