Very good hotel, Clean, new quality fittings and staff very helpful, should be the ideal location for York centre BUT recent river works have cut the hotel off and means a long walk around the streets or worst still a late night 3 mile walk on the river bank, over a badly lit footpath and passed groups of youths on the millennium bridge which could be very intimidating if alone or with young ones.
The hotel should highlight this before booking and are being rather disingenuous with their information, Yes this will get a reply to say maps are produced but it doesn't shout about it. I know it is not the hotels fault but it did spoil a short break into York for my Birthday weekend.
There was several disgruntled paying customers talking about how let down they where.
The stay wasn't the cheapest but that was paid for in good faith wanting a good hotel with a great location, we got part of that but certainly not worth the cost for the experience. Come on RoomZZZ pull your finger out, would it cost that much to put a shuttle bus on while the works are carried out, just show these complaints to the Environment agency and seek assistance!!
Not sure I will be back in York any time soon.