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All reviews car park shopping centre stayed here third floor central location free breakfast per day beans lovely hotel good size take away clean hotel sofa bed comfortable room excellent stay lovely staff overnight stay
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49 - 54 of 794 reviews
Reviewed 3 August 2022 via mobile

Enjoyed my stay at this hotel the staff was amazing and very helpful especially Kennidi always had a smile on her face felt very welcome from her. Had no issues with anything food is great aswelll as all the staff.

Date of stay: August 2022
Trip type: Travelled on business
Thank 836steh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laura Telford, Owner at Holiday Inn Express Middlesbrough - Centre Square, an IHG Hotel, responded to this reviewResponded 8 August 2022

Thanks for the great review 836steph. Kennidi will be thrilled to hear the lovely feedback too! #TEAMHIEX

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Reviewed 26 July 2022 via mobile

Our weekend was Durham and Whitby, The Holiday Inn Middlesbrough was perfect for both. All staff did their very best. I must send a special thanks to the face not all of us see, Tia in the kitchen who chopped my breakfast fruit perfectly. Thanks Tia. And thanks to all staff xxxxxxxx

Date of stay: July 2022
Trip type: Travelled as a couple
Thank DawnBurgess
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laura Telford, Owner at Holiday Inn Express Middlesbrough - Centre Square, an IHG Hotel, responded to this reviewResponded 27 July 2022

Hi Dawn, thanks for the great review. Glad to hear that you everything was great with your group dining tour. I will ensure Tia hears your lovely feedback too #TEAMHIEX

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Reviewed 26 July 2022

I have been staying at this holiday inn express for the last 3 months and the reason I constantly return every week is the staff are all very friendly, the staff can not do enough to make my stay any better and the way they constantly ask if I’m ok and is there anything that they can do for me…
Lovely hotel and very helpful staff..

Date of stay: July 2022
Trip type: Travelled on business
Thank JJB1207
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laura Telford, Owner at Holiday Inn Express Middlesbrough - Centre Square, an IHG Hotel, responded to this reviewResponded 27 July 2022

What a wonderful review JJB1207. We're thrilled to hear that even after 3 months, we continue to please. The team will also love to hear this feedback #TEAMHIEX

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Reviewed 25 July 2022

Our seating dining time was 7.30 but we didn't eat till 8.30 and when the food came it was overcooked or burnt. Went to bed hungry. It was a shame as our room was modern and chic with a lovely bathroom. The staff were very friendly and helpful.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank D8893UDmaureenk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laura Telford, Owner at Holiday Inn Express Middlesbrough - Centre Square, an IHG Hotel, responded to this reviewResponded 27 July 2022

HI D8893UDmaureenk, we're sorry to hear that there was such a delay with your meals on this occasion. We will of course be discussing with the tour driver and Hotel Management team to establish where this error occurred. We'd also love to hear from you directly so we can come to a suitable resolution #TEAMHIEX

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Reviewed 25 July 2022

Our stay at Holiday Inn was fantastic. All the staff were very friendly, professional & so welcoming, Especially Vicky. Nothing was too much, such lovely members of staff. The security gentleman was so nice & helpful too

The room was very spotlessly clean & bed was very comfortable. The shower room was fully wheelchair accessible. All of the hotel is wheelchair accessible.

If you coming by car to the hotel & need wheelchair access its better to either park at the front of the hotel or be dropped off at the front & then park the car in the Cleveland Centre Carpark which is on the roof of the hotel

Breakfast was very nice & fresh. Evening meals were very good too. I have nothing whatsoever to complain about. I would definitely recommend the hotel. 5*****

Date of stay: July 2022
Trip type: Travelled with family
Thank Tracey A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laura Telford, Owner at Holiday Inn Express Middlesbrough - Centre Square, an IHG Hotel, responded to this reviewResponded 27 July 2022

Well Tracey, thank you so much for the detailed and amazing feedback. The team will be thrilled to hear such lovely comments #TEAMHIEX

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