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Point A Hotel, London Kings Cross St Pancras
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Reviews (4,794)
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1,771
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Reviewed 2 weeks ago

Clean, modern hotel near Kings cross. Friendly staff. Rooms vary in size. Some are small for 2 people, others larger. Comfortable beds. Well equipped. Coffee and tea available downstairs. Breakfast available at reasonable price.

  • Stayed: April 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Ann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskTeam-KX, GSA at Point A Hotel, London Kings Cross St Pancras, responded to this reviewResponded 2 weeks ago

Hello Ann K,

Thank you for taking the time to leave us a review and sharing your experience with other travellers.

We offer rooms on a budget which added to our extra nice team., central location, cleanliness and modern yet cosy style make it indeed the perfect place for all kind of stays.

We hope to welcome you again in the near future.

Kind Regards
Iza

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Reviewed 2 weeks ago

Very good all round. The room was a bit small with 2 of us in it but ok for an overnight stay. Good location for getting around>London. Good to see that extension has been done to accommodate breakfast.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskTeam-KX, GSA at Point A Hotel, London Kings Cross St Pancras, responded to this reviewResponded 2 weeks ago

Dear Barbara,

Thank you for leaving a review!

I am glad that overall you had a nice stay with us.

Our location is very handy and our rooms are designed to be compact but functional.

We were thinking of ways to make our guests' experience at the hotel even better and the addition of breakfast is one of them! I am glad that you are as much excited as we are about it! :D

We hope to welcome you back real soon.

Kind regards,

Laura

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Reviewed 3 weeks ago

The hotel was clean and comfortable, and the staff were friendly. The elevators were really small but they worked. The only downside was that the shower wasn't draining properly, and although we reported it twice, no one came to check it during our 3-night stay.
It was Easter weekend so I'm not sure if that affected the service; however, the staff never provided an update either.
Aside from a minor plumbing issue, we had a good experience at the hotel.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Helga C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskTeam-KX, GSA at Point A Hotel, London Kings Cross St Pancras, responded to this reviewResponded 2 weeks ago

Dear Helga C,

Thank you for sharing your experience with us!

I am happy to read that you found our hotel clean and comfortable and our team very nice and that overall you had a nice stay.

We have two compact main lifts but there is a very big one on the left-hand side that I am gutted you didn't discover! For sure next time!

I would like to apologise for the shower drain issue, I will make sure to pass this on to the team and maintenance so that it not happens again.

Hopefully see you again soon (:

Kind regards,

Laura

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Reviewed 3 weeks ago

When we check in to our hotel room we were shocked to see our room not cleaned at all. After we came back in the night time the room does not seemed very clean too. also one morning the housekeeping lady knocked very hard on our room while we were still in the room. This is really rude gesture to me. She was shouting if we need to change towels and i had to shout back we are still in the room please come back later.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Ideal location for a short stay either on business or holiday. Rooms are basic, but clean and tidy - it's an economy hotel - no frills, although the addition of a breakfast option is welcome. Service from all staff encountered was very good and both check in and check out were efficient. Also helped me that they have a luggage room

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank P4635ROalanr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskTeam-KX, GSS at Point A Hotel, London Kings Cross St Pancras, responded to this reviewResponded 3 weeks ago

Hello P4635ROalanr,

Thank you for taking your time in leaving us your review.

Does not matter the reason point B, business or Holidays, Point A Hotel Kings Cross is the place to be when you visit London. Perfect design rooms, friendly staff, and superb localization is what you will find during your stay with us.

The addition of the breakfast is one more step to improve the guest journey in our hotel, on the breakfast you will find a great selection of freshly baked pastries, cereals, and yogurts for star your day.

Thank you for the kind words towards the staff.

Kind regards,

Tiago

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