It's really sad to give a bad review, but really this hotel deserves it. I cannot imagine that anyone thinks it the least bit acceptable to put a guest -- yes, you know, that person you are trying to take care of -- into a windowless, extremely small room. It was shocking. The window was just a board. And despite the desk staff assurance that I would not hear the ongoing construction, the first noises that greeted me were hammers and drills.
I do feel bad for the staff who have to deal with incensed guests, but not when one of them make an insulting comment about Americans ... and if you are going to insult me, at least get the country right ... or maybe not, it's somewhat amusing to leave blame with another country's travellers.
Tried 3 rooms in the place -- all well below any standard I would accept. Doubletree hotels, in London, are usually just fine. This one is not. Just say 'no' to this one. More
- Free Wifi