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All reviewsearls courtclub roomquiet streeton arrivalminute walktube stationpiccadilly linelovely hotelspecial thanksreception staffwould definitely stay here againafternoon teamini barbreakfast was excellentexcellent stayexcellent locationbooked this hotel
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Reviewed 29 June 2018

The G’s stand for Great.

1) Great location - the hotel was a 2 minute walk from Earl’s Court tube station. It was so easy to take the tube to and from Heathrow and then every morning as a jump off point to explore the city.

2) Great service - the hotel provided us with a mobile phone with which we were able to call home as well as use the map to orientate ourselves. Gabi- who checked us in, went over the top to make us feel welcomed. The room was excellent, the breakfast every morning was fantastic ( Sean the server was extremely attentive and knew our personal requests within the first two days.) Stan and Ivanko, the doormen were very helpful without being overbearing.

3) Great value. We shopped around for hotels, and while we are reward members at another chain, we opted for the Park Grand on pricing. It was the right choice. Should we visit London again, We see no reason to stay elsewhere. Thumbs up to the Park Grand London Kensington and its staff.

Room Tip: The staff made sure the room was clean every morning. They put together a beautiful welcoming arrangement.
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank eliasandgiovanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this reviewResponded 29 June 2018

Dear eliasandgiovanna,

I am delighted to hear that you enjoyed your most recent stay with us at Park Grand Kensignton and thank you for taking the time to share your kind comments.

I am very proud to hear about the impressive levels of service delivered by the team, who went the extra mile to make sure your are spoiled! Your comments mentioning the ideal location are also greatly appreciated and we are delighted that you will choose to stay with us again in the future.

We look forward to welcoming you back again very soon.

Kind regards,
Arpan Ghosh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

Our family stayed at the Park Grand for three nights and loved it. It’s a great location, close to an underground station and a few nice restaurants. We felt very safe to walk around the area. The staff were pleasant and helpful. I would definitely stay there again.

Stayed: June 2018, travelled with family
1  Thank Millie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this reviewResponded 28 June 2018

Dear Millie S,

Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensignton experience.

It is a pleasure to read your kind words on our welcoming and attentive team and your lovely commendation about our well connected location

We wait to have the pleasure of welcoming you back again on your next visit to London.

Kind regards,
Arpan Ghosh

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Reviewed 28 June 2018 via mobile

Stayed here for my partner's birthday and I couldn't have asked for more. The room was clean and comfortable. Location was great, 5 minutes away from the tube station. However what made my stay amazing was the staff. Everyone that we came across was so helpful. I would like to thank each and every team member, in particular Alex at the front desk and Larry at concierge for their excellent service. They went above and beyond to ensure our stay was special and we were happy. Can't wait to return.

Stayed: June 2018, travelled as a couple
1  Thank DS2587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this reviewResponded 28 June 2018

Wow! Thank you, DS2587 for your amazing words of the Park Grand Kensington.

It is a great pleasure to read your kind words about the team and the amenities in the room. It makes me very proud of the team to read that the celebratory stay was 'a one to remember'. We really do try to create that "home away from home" feeling and I am glad that Alex and Larry has delivered!

We look forward to your return during your next stay in London.

Best regards,
Arpan Ghosh

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Reviewed 28 June 2018 via mobile

A great hotel. We were here two years ago and came back this June. I would recommend it for everyone. Polite staff. Clean rooms. Very close to Earls Court station. A lot of nice restaurants and cafes nearby. We will come again.

Stayed: June 2018, travelled with family
1  Thank anastasia1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this reviewResponded 28 June 2018

Hello anastasia1310 and thank you very much for the lovely review!

The team will be positively delighted to know that you had an enjoyable, pampered stay with us. I am pleased that you found your bedroom to your liking and took advantage of our location.

We very much look forward to welcoming you back at Park Grand Kensington for another great stay!

Kind regards,
Arpan Ghosh

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Reviewed 26 June 2018

We really did enjoy our stay and will certainly come back! The service was very friendly and rooms nicely renovated. Hotel itself was very peaceful but close to good undergroung/bus connections (Earl's Court) at the same time = a perfect combination!

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
1  Thank NinaS5072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this reviewResponded 26 June 2018

Dear Nina S,

I am pleased to read your great review posted on Trip Advisor. The team is equally delighted that you had an enjoyable experience at Park Grand Kenisngton.

Thank you for also giving favorable comments about our well connected location. We hope that you will choose our Hotel once again when your travels bring you back to London in the near future.

Kind Regards,
Arpan Ghosh

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