From the moment we entered the hotel, we received a friendly greeting and great customer service. It was my mother in laws birthday and they really put out all the stops! Balloons, cake, complimentary wine, upgrade and breakfast - the works! Thank you for making our stay so special.
The hotel also went above and beyond when we were in the city centre and unable to return to the hotel to fetch our luggage before our train home; they arranged for a private taxi to bring our luggage to where we were having lunch. They really did offer wonderful customer service.
The room itself was spacious, clean and comfortable, and the hotel is in great location to Olympia, local supermarkets, shops and restaurants.
Special thank you to Geena for arranging the wonderful surprise and Alex and Larry for all of your help at the front desk.
- Free Wifi